How do I charge shipping on a pick up order that has to be changed to a ship order?
If the order is eligible for an automated conversion, you will see a "convert to ship" button above the line items when you open the order (do not click the edit pencil on the order).
On the following page, select the shipping address for the customer (you should have a link to the customer's entire saved address book, and you may enter a new address as needed), select a shipping method, select a shipping rate, and indicate whether you would like tax to remain the same or for tax to automatically recalculate based on the order changes.
Finally, if you would like the system to automatically email the customer, modify the email as well.
The order will recalculate with these changes at the bottom of the page, where you can see if there will be additional charges or refunds to the customer when the order is processed.
You may submit the order and send your email, or just submit the order. When you submit the order, the order will be captured (any balance due will be fully captured, or if the order modifications resulted in an over-charge, the balance will be refunded). The order will be converted to a pickup order, but it will retain the same order number.