The focal point of our Inclusive Futures campaign is bringing together respected people leaders to learn from top performing HA’s and brands outside the sector.
Attendees will look to benefit from thought leadership and research, cross-sector learning, inspiring case studies and workshops. They can also understand how they can attract, manage and nurture talent from underrepresented groups and embed inclusion and diversity within their organisation.
Launched in 2018. A sell-out conference and a huge success, highlighting the demand for a platform exclusively focussed on helping customer service leads optimise people, processes and tech to develop and implement best practice strategies that deliver customer service excellence.
Now in its second year, the Customer Experience Conference and Exhibition (CX2019) is the UK’s leading event for CX leadership teams & practitioners in social housing.
This year’s event has a more extensive conference programme bringing together best practice, case studies and panels from the public and private sector.