Cologne, July 11 2017 – The software company dimedis has reinforced its trade fair team by taking on Birgit Fabian as a new customer advisor for the FairMate entrance and visitor management solution. She is reporting directly to the Head of Trade Fair Solutions, Werner Obermann. At dimedis Birgit Fabian will be responsible for all concerns of our existing customers and will coordinate them within the team.
The graduate philologist and economist has already gained extensive experience in customer support and in the coordination of complaints and orders, including experience as a commercial clerk in purchasing and sales at Thiel & Hoche GmbH. At the international automotive parts supplier Thiel & Hoche Birgit Fabian was responsible for the entire customer support as well as the purchasing and project management over the entire life cycle of the product: new customer acquisition, requests for quotes, selection of suppliers, selection of materials, initial sample inspections, clarification of delivery notes, negotiations with forwarders, order processing, complaints, spare-parts inventory after the end of production. Before that, Birgit Fabian was a sales assistant at Publicount GmbH, where she was also responsible for customer support.
dimedis stands for digital media distribution. Founded 1996 in Cologne, the software company is specialized in trade fair- and digital signage solutions. FairMate is a visitor management solution and kompas a digital signage and wayfinding system. The customers are amongst others Messe Düsseldorf, Koelnmesse, Stockholmsmässan, Hamburg Messe und Congress, Messe Stuttgart, Reed Exibitions Deutschland, Schalke 04, Borussia Dortmund, Bosch, snipes, a chain of supermarkets in France called "Casino" and shopping malls from ECE, SEC, mfi and Abu Dhabi Mall. More than 60 employees currently work for dimedis. For more information please visit: www.dimedis.eu.