Original salesman at local home show was very aggressive with product leading up to getting number to arrange in-home presentation of product. In-home salesman was not as aggressive, but at the end of the spiel wanted our committment right then or price offer expired - we were able to get a 24 hour consideration period and still decided to proceed. Scheduling of installation occurred very quickly, and was accomplished within 1 week of contract agreement and could have occurred sooner - delay was primarly because of the snow we still had would have hampered the installation and ladder placements. The installer was experienced in the install process and had a previous life as an installer for a competing type of gutter guard - so his endorsement of the LeafFilter selection was reassuring. Post install, the contactor made sure he picked up all residual material and verified our satisfaction with the work before being paid for the job. These installers only work for LeafFilter and are paid by the foot of installed gutter guard, so I'd caution potential customers to make sure the installer does not rush through the job.