Hey there, sorry to bug you again, but we're still waiting on that credit from true.com to clear...is there anything you can do to speed the process up a bit?
Sorry for the delay. The status now is "In Review". Unfortunately, there is nothing we can do to speed up the process. This process generally takes about 3 weeks.
Please open a support ticket with referral's email Id so that I can check.
Yeah crediting does seem to be a bit of a problem at the moment.
Please open support tickets so that I can check the status.
[quotea705a966c0="theysayjump"]Yeah crediting does seem to be a bit of a problem at the moment.
It should not be any more. We are changing affiliates. Please click HERE[=http//forum.freeipodguide.com/viewtopic.php?t=54228]HERE for more information.
I did like you suggested to another individual and made a Support Ticket on my account in regards to my referrals who haven't recieved credit yet. I hope we can resolve this. Thank you for your attention in this matter.
How long does it usually take for an account to be verified? It's been a few weeks now.
There are no verification requests pending since weeks. After we changed the system, some users had problems like that.
Please PM Me your email ID so that I can change status again.
Regarding no credits, Please open a support ticket with referrals email ID, Offers completed and date when request was submitted.
Your credit request was approved a few days back. At the moment, your account is pending approval.
[quote0203580184="theysayjump"]Yeah crediting does seem to be a bit of a problem at the moment.
The request was denied by the advertiser.
Then, the referral did another offer. Your gift has been shipped.
In the Support ticket, you mentioned that 4 referrals did not get credits. I checked all the reports again and only 1 of them DID Submit a request for 2 1/2 Credits offers (1 of which has already been approved).
There are NO requests from 3 Users. This is either because they did NOT submit it or because it was denied (due to headers etc). If we deny a report, we inform the users.
So, basically till now only 1 of your referrals (out of the ones you mentioned) is waiting for 1/2 credit.
On 1st March, I PM'ed you about referral credits. You gave me three referrals email ID's and I told you the status.
One of them seems to have joined Paid Game Player, to get credit a user must buy it. We asked for the transaction number and we have not got a reply till now.
The second referral said he did an offer and it didn't credit. It is possible that we missed a credit because we are crediting manually, he never replied with offer name.
The third one, who cancelled trade, did not submit any support tickets. There were no pending credit requests submitted by that user. It is possible, he submitted a report which was denied (Missing Headers). If that was the case, we email the user and inform them.
forget the last one, he canceled the trade...and he knows how this works, so if he did an offer he would submit a support ticket.