Note: One West Bank purchased the assets of IndyMac Bank in 2009. ARK continues to work with HOK and The Sheridan Group to provide One West Bank the high level of service and product quality that IndyMac Bank came to expect through our many years of working together as a team.
The bank was looking for a furniture manufacturer that could keep pace with its growth in California and throughout the United States. The Sheridan Group, a highly focused Los Angeles dealership and the dealer IndyMac selected to purchase all of their furniture, contacted ARK and informed us that they were looking for a furniture manufacturer with an unwavering commitment to excellence in product and service from the top down. The Sheridan Group felt that based upon their prior relationship with ARK that we fit the manufacturing profile IndyMac desired. After an intensive interview process ARK was selected to provide furniture to all of the bank’s loan offices in various cities around the country.
After earning our stripes with the loan offices through our can do attitude, rapid fire follow-up and flawless on time delivery record ARK was then awarded the retail bank branch business. These were very quick turnaround branches located in major cities throughout the United States. The branch business, often opening the day after installation, allowed no room for error or delay. The product had to be perfect every time and arrive on schedule. ARK has not had any product problems nor missed a deadline, and that certainty of performance took a lot of stress off the team responsible for the branch openings.
The Los Angeles office of HOK was the architect on the new Corporate Headquarters in Pasadena, California. Once again after considering other manufacturers ARK was selected to provide all of the private office furniture and most of the conference tables required. The decision was based upon a new product offering called the Dialogue Collection by ARK. It was the first time the new collection had been shown. After seeing the Dialogue Collection mock-up, tailored to the functionality required by the bank, Pam Light, HOK’s Senior Vice President in charge of selection felt it answered the criteria for design, function and quality.
The bank's Pasadena Headquarters is a beautifully designed building with wonderful views of the surrounding mountains allowing natural light to permeate every floor and office. The Dialogue Collection, with its crisp details, elegant pulls and rich chocolate finish seems to belong among the other exquisite design details and furnishings that the designer so beautifully orchestrated.
ARK continues to work with HOK and The Sheridan Group to provide One West Bank the high level of service and product quality that IndyMac Bank came to expect through our many years of working together as a team.