# Test Reachability of Email Servers with Ping

With you can check whether or not you can reach our email servers from your home computer.

Please enter the ping command and server name in the command prompt or terminal.

You can find examples below of how a successful ping on our IMAP, POP3, and SMTP servers under Windows looks like.

### Ping to the IMAP server

``````ping imap.ionos.co.uk

Ping imap.ionos.co.uk [212.227.15.XXX] with 32 bytes of data:

Answer by 212.227.15.XXX: Bytes = 32 Time <1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time <1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time <1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time <1ms TTL = 59``````

### Ping to the POP3 server

``````ping pop.ionos.co.uk

Ping pop.ionos.co.uk [212.227.15.XXX] with 32 bytes of data:

Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59``````

### Ping to the SMTP server

``````ping smtp.ionos.co.uk

Ping smtp.ionos.co.uk [212.227.15.XXX] with 32 bytes of data:

Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59
Answer by 212.227.15.XXX: Bytes = 32 Time = 1ms TTL = 59``````
{"ft_lang_label":"__label__en","ft_lang_prob":0.71760255,"math_prob":0.9912885,"size":1294,"snap":"2021-31-2021-39","text_gpt3_token_len":469,"char_repetition_ratio":0.2116279,"word_repetition_ratio":0.64102566,"special_character_ratio":0.42581144,"punctuation_ratio":0.23796034,"nsfw_num_words":0,"has_unicode_error":false,"math_prob_llama3":0.9592496,"pos_list":[0],"im_url_duplicate_count":[null],"WARC_HEADER":"{\"WARC-Type\":\"response\",\"WARC-Date\":\"2021-09-19T05:41:17Z\",\"WARC-Record-ID\":\"<urn:uuid:bfd34f79-a604-47a3-ae26-8519bc2eaf89>\",\"Content-Length\":\"26361\",\"Content-Type\":\"application/http; msgtype=response\",\"WARC-Warcinfo-ID\":\"<urn:uuid:6cdab408-9f72-4504-9602-96d078b7f290>\",\"WARC-Concurrent-To\":\"<urn:uuid:2abd79b1-cf51-4bb2-8fea-4bbb8f808eb5>\",\"WARC-IP-Address\":\"217.160.86.9\",\"WARC-Target-URI\":\"https://www.ionos.co.uk/help/email/troubleshooting-mail-basicmail-business/test-reachability-of-email-servers-with-ping/\",\"WARC-Payload-Digest\":\"sha1:63ESBZHOFNVZTAHIQ3P3L2U664FSC557\",\"WARC-Block-Digest\":\"sha1:4QM4HT3NCT7Y3DHOZ5ZEGBBX4YDHLHWE\",\"WARC-Identified-Payload-Type\":\"text/html\",\"warc_filename\":\"/cc_download/warc_2021/CC-MAIN-2021-39/CC-MAIN-2021-39_segments_1631780056711.62_warc_CC-MAIN-20210919035453-20210919065453-00154.warc.gz\"}"}