California
Santa Ana
Garden Grove
Orange county
Irvine City
What city does Roberta Adams live in?
Woman
Roberta Adams
Adams
Bob Cohen
The Garden Grove woman
Who thought that they would have all kinds of questions and have to take child-custody forms home?
Income tax forms, rent forms
Eviction, restraining orders, child custody
Child-custody forms
Restraining orders,  child-custody forms, eviction defense, small-claims cases and requests for filing-fee waivers
Restraining orders, eviction defense, small-claims cases and requests for filing-fee waivers
What forms can be filled out via the kiosk?
It sticks to 5th grade vocabulary and users can choose English, Spanish or Vietnamese
It offers a courthouse video tour
Master degree, English, French, and Portugese
Computer skills, English, Spanish or Vietnamese
A fifth grade vocabulary is used, and three languages are available: English, Vietnamese, and Spanish
What education and language needs are met?
Online using internet
The university kiosk
It can be accessed from the offices of Legal aid
The program can be accessed from the  courthouses in Fullerton and Orange, the district attorney's family-support office, the Legal Aid Society in Santa Ana, Irvine City Hall and the San Juan Capistrano Library
Online, Courthouse kiosks, legal aid, City Hall, the library
Where can the program be accessed from?
The program was developed by the Legal Aid Society of Orange County with about $800,000 in grants
It was  was developed by the Legal Aid Society of Orange County with about $800,000 in grants
Fromt the researcher of California univerisity
Started in 2000 by the legal aid society of Orange County
It was set up by the courthouses in Fullerton and Orange
How did the program come about?
Legal jargon is avoided, low income people have access to the free service, better court efficiency
People can spend no money, no lawyer neede
It is supported by legal aid
Make life easier for people ,improve efficiency in the courts
It avoids legal jargon and are in a variety of languages
What are two benefits of the system?
Adams
Roberta Adams
Bob Cohen
Who said that much of the technology now available requires Internet skills and access?
Roberta Adams skipped the thick how-to guide on child-custody forms and sat down at a computer at the Lamoreaux Justice Center in Orange on Wednesday. The Garden Grove woman answered a series of questions to create and print a form to file with the court. "It's easy," said Adams, 25. "I thought I'd have all kinds of questions and have to take the forms home." A University of California, Irvine, study released Wednesday found an interactive computer system effectively helps people fill out paperwork for restraining orders, eviction defense, small-claims cases and requests for filing-fee waivers. Not only does the system make life easier for people who can't afford a lawyer, but it also might improve efficiency in the courts because the forms, which are printed out when completed, are easy to read and are being filled out correctly, the study found. Since the program started in 2000, more than 6,000 people have used the free system, located in public buildings throughout Orange County. The system was developed by the Legal Aid Society of Orange County with about $800,000 in grants. The program avoids legal jargon, offers a courthouse video tour and sticks to a fifth-grade vocabulary. Users can choose English, Spanish or Vietnamese. Kiosks are in courthouses in Fullerton and Orange, the district attorney's family-support office, the Legal Aid Society in Santa Ana, Irvine City Hall and the San Juan Capistrano Library. The program is also available online. Bob Cohen, executive director of Legal Aid, said the study should clear the way for expansion throughout California. Locally, a program for divorce petitions will be added this summer. Cohen said the system proves the benefit of technology tailored to those who aren't computer-savvy. He said much of the technology now available requires Internet skills and access. Low-income people, however, have less access to computers and less experience using them. "Our clients have to catch up, and they have to become a part of the mainstream," Cohen said. 