ISO 9564 is an international standard for personal identification number (PIN) management and security in financial services. 

The PIN is used to verify the identity of a customer (the user of a bank card) within an electronic funds transfer system, and (typically) to authorize the transfer or withdrawal of funds. Therefore, it is important to protect PINs against unauthorized disclosure or misuse. Modern banking systems require interoperability between a variety of PIN entry devices, smart cards, card readers, card issuers, acquiring banks and retailers – including transmission of PINs between those entities – so a common set of rules for handling and securing PINs is required, both to ensure technical compatibility and a mutually agreed level of security. ISO 9564 provides principles and techniques to meet these requirements. 

ISO 9564 comprises three parts, under the general title of "Financial services — Personal Identification Number (PIN) management and security". 

ISO 9564-1:2011 specifies the basic principles and techniques of secure PIN management. It includes both general principles and specific requirements. 

The basic principles of PIN management include: 

The standard specifies some characteristics required or recommended of "PIN entry devices" (also known as PIN pads), i.e. the device into which the customer enters the PIN, including: QUESTIONS:

Q1:
1. What is a synonym for "PIN entry devices"?
2. What is another name that is given to "PIN entry devices"?
3. 
Q2:
1. What is the total number of parts contained inside ISO 9564?
2. How many parts is ISO 9564 made up of?
3. 
Q3:
1. What is the general title that the three parts are included under?
2. The three parts of ISO 1954 are included under what title?
3. 
Q4:
1. What is a PIN used to verify?
2. What does a PIN verify?
3. 
Q5:
1. The PIN is used a verification of whose identity?
2. Whose identity is verified thanks to a PIN?
3. 
Q6:
1. What object to customers use in order to transfer funds?
2. The transfer of funds is done using which object?
3. 
Q7:
1. A bank card is used by customers as a part of what system?
2. Customers use their bank card as a part of what system?
3. 
Q8:
1. The PIN is usually used as a means of authorizing what process?
2. What process is usually authorized by the use of a PIN?
3. 
Q9:
1. What is specified in ISO 9564-1:2011?
2. What is included in the specifications of ISO 9564-1:2011?
3. 
Q10:
1. Does ISO 9564-1:2011 include general rules?
2. Are general rules included in ISO 9564-1:2011?
3. 
