A Merapi Response Radio 100.2 FM talk show presented the Yogyakarta Governor, Sri Sultan Hamengkubuwono X, the head of the BNPB, Dr. Syamsul Maarif, and chief of the PVMBG, Dr. Surono on evening of 11 November. A media center and a call center were also established to attempt to assist in bridging an information gap related to information on current conditions and the management of victims of Merapi. BNPB stated that many issues and news reports in the media and are misleading and many irresponsible SMS's were circulating. by that time more than 350,000 people had been evacuated to cramped emergency shelters. Thousands of evacuees were in limbo in refugee camps, posing a very real threat to their mental health. Supriyantoro, the Health Ministry's director general for medical services, said his office had noted that many of the evacuees were beginning to exhibit symptoms of mild mental health problems, which he said was not surprising, given the current situation. Preliminary findings at the time showed at least eight people were suffering from serious depression and anxiety, while one man had committed suicide, reportedly due to stress.