Question: In Telecommunication Management, what is the primary purpose of S/P Problem Reporting & Management processes in relation to supplier/partner interactions?
Option 1: To monitor network performance metrics for capacity planning.
Option 2: To handle customer complaints and feedback through a dedicated hotline.
Option 3: To issue, track, and ensure resolution of trouble reports with supplier/partner organizations.
Option 4: To manage inventory levels of spare parts for timely repairs.
Explanation: The correct answer is Option 3 because S/P Problem Reporting & Management processes are specifically designed to manage problems identified within the enterprise or notified by suppliers, ensuring timely restoration and repair through the issuance and tracking of trouble reports with supplier/partner organizations. This aligns with the principles of effective supply chain management in telecommunications, emphasizing collaborative problem-solving for operational efficiency.