 Trains are crowded during the morning and evening rush hours.A ladies only coach was introduced on all the trains from 7 May 2018.Metro Rail Project was First initiated by then Chief Minister of United Andhra Pradesh state, N. Chandrababu Naidu in 2003  as Hyderabad continued to grow, the MMTS had insufficient capacity for public transport, and the Union Ministry of Urban Development approved construction of the Hyderabad Metro Rail Project, directing the Delhi Metro Rail Corporation to conduct a survey of the proposed lines and to submit Detailed Project Report(DPR).