 He is an ex-soldier with a limp from a wound he supposedly received during the war - only in Episode 9 we learn that his leg was wounded when he was thrown out of a pub and the landlord's wife slammed the door on his foot, not during a battle, although Ethel changed the story to him jumping on a German tank to shove a land mine down it and a big German trapped his foot in the door.Ethel Schumann (Su Pollard) Ticket Clerk – She is scatter-brained and sometimes muddles her words.She often gets frustrated with Jack for his jealousy of May.