 At other times, intending passenger should purchase their tickets from the ticket machine or prior to travel (pre-paid tickets can also be collected from the machine).Train running information on all platforms are provided by CIS screens, timetable poster boards and automatic announcements; there is also a customer help point on the high level platform 4 and a payphone on platform 3.No wheelchair access is available to platforms 1, 3 or 4 - the former is only accessible via footbridge, whilst the latter two both have steep ramps unsuitable for wheelchairs and mobility-impaired users.