 This allows for citizens to carry out administrative business near their homes, instead of travelling downtown to the main municipal offices (a 40-minute bus ride).A survey conducted a month after the inauguration of Villa Hortensia found that the citizens of the North District used to travel an average of 8 km for administrative business before, a distance which has been reduced to only 1.5 km.Eighty percent of the citizens surveyed also consider the service in Villa Hortensia better than the one formerly provided in the downtown offices.