 South Staffordshire Water was joint first with Anglian Water in Ofwat’s Service Incentive Mechanism ‘Satisfaction by Company’ survey 2012/13.The company were 99.91% compliant with drinking water quality tests carried out in 2012/13.Leakage performance was at 65.3 megalitres per day in 2012/13, compared to 68.2 Ml/d in 2011/12 and 72.8 Ml/d in 2010/11.