 In various publications it encouraged the creation of a "no-blame culture" to encourage staff to report incidents without fear of personal reprimand and know that by sharing their experiences others will be able to learn lessons and improve patient safety.Where a trend emerges relating to incidents then it issued reports, recommendations and guidance to avoid repetition.The NPSA developed a National Reporting and Learning System (NRLS) to collect and analyse information from staff and patients, as well as incorporating information from other sources.