 However, Werner refused, and ordered the troops to shoot a volley over heads of the mob, but agreed to allow Shand to immediately fire low if the high volley did not work.When the troops laid the high volley, it only further enraged the mob, which still did not disperse.Shand prepared the troops to immediately fire low, but Werner reneged on his agreement on the low fire, protested, and began giving contradictory orders to Shand's troops.