 During the programme transition there were a number of challenges with late technology and the preparedness of staff to work in the new environment, and not all performance targets were met.As the new OCU bedded down, performance consolidated and the command now achieves all of the national call handling targets set by the Home Office through the HMIC and NPIA.Integrated Borough Operations (IBO) units, originally set up in Borough Commands to support local officers have been closed, and their functions have been absorbed into MetCC.