 It received mixed reviews from critics, and many criticized the selfishness and mean behavior of Michael Scott in the episode.According to Nielsen ratings, "Golden Ticket" was watched by 7.7 million overall viewers the week it aired.Michael (Steve Carell), inspired by the film "Willy Wonka & the Chocolate Factory", decides to put five "golden tickets" randomly into five different boxes of paper that will provide Dunder Mifflin clients with a ten percent discount for one year.