 Alliance and Leicester were fined £7m for their part in the mis-selling controversy, several others including Capital One, HFC and Egg were fined up to £1.1m.Claims against mis-sold PPI have been slowly increasing, and may approach the levels seen during the 2006–07 period, when thousands of bank customers made claims relating to allegedly unfair bank charges.In their 2009/2010 annual report, the Financial Ombudsman Service stated that 30% of new cases referred to payment protection insurance.