 He was a tireless promoter of customer service, ensured that the Bank was an innovator in technology, and promoted progressive training and benefit programs for employees.He started TD's corporate art program and, as a centennial project in 1967, developed one of Canada's foremost collections of Inuit art.He combined a demanding life in business with a remarkable record of public and community service, chairing royal commissions and federal advisory bodies, serving as a member of international organizations, and acting as a frequent speaker and essayist on economic issues.