 It is also the junction of the Lymington Branch Line with the main line.It is down the line from Waterloo.It is managed and served by South Western Railway and it is also served by CrossCountry trains

The station was winner of the 2009 National Rail Award for best medium-sized station, with the judges stating they "were impressed by the standard of customer service, station presentation, initiative and innovation they observed, all of which ensure that the station provides a smooth, efficient and pleasant departure and arrival point for the travelling customer".