 The bulk of the company's revenue was generated by the commercial accounts, but dialup accounts did comprise the majority part of WWA's actual end-users -- and dialup offered easily the most problems, as during that point in time, Ameritech and MFS (later SBC and AT&T, and WorldCom, respectively) were going through growing pains due to the exploding popularity of the Internet.Customers' dialup calls were often dropped or of such low line quality that little bandwidth could be sustained.By the spring of 1996, competition among the ILEC and CLECs was getting rough, and the phone companies began to offer virtual points of presence