 In early 2017, the founders of HotelQuickly sold the business to Singapore-based Rising Sun Merchant Services, whose owner and CEO Jérôme Clé took over as company CEO.Following the acquisition, the company was largely restructured, resulting in dwindling employee satisfaction and an exodus of talent.In December 2018, HotelQuickly shut down abruptly, cancelling prepaid reservations and leaving travellers stranded without accommodation or refunds.