 SWASFT ran the NHS 111 non-emergency phone service for Dorset, from a call centre at St Leonards.In 2016, the Care Quality Commission told SWASFT to make significant improvements in the service.In July 2019, the trust announced that it was handing back the contract for the service, owing to staff shortages, and on 1 May 2020, the 111 service transferred to Dorset HealthCare.