 Seven Water Service Providers, all of them large, attained good levels of labour productivity, with 5 or less workers per 1000 connections, up from only one in 2006–07.In 2014 the WSPs recovered, on average, 100% of operation and maintenance costs.However, all but four utilities fell short of the target to cover 150% of operation and maintenance costs in order to service debt and to develop their infrastructure.