and fix bugs, but they would also need to accept that not every detail they wanted to add was going to be included. Day later, Diane Donohue (director of operations) and Doug Zartman (director of public relations) sent out one-hundred-and-forty copies of the game to game reviewers across North America. The staff at Bungie had become so stretched trying to finish the game on time that Donohue and Zartman were hand inking the "This Game Is Huge" blurb, and then pressing them onto the boxes themselves. The team decided to aim for a December 13 finish, which would get the game on shelves between Christmas and the new year. Zartman explained: "It's not as catastrophic as it sounds. The second biggest time to buy games is immediately after Christmas. Gamers are taking back the game they didn't want and getting the game they did want - and they've also got all that holiday money". By December 7, the entire Bungie staff were either playtesting the game or fixing bugs. On December 10, the game went gold, with Zartman sending out an email to gaming websites: The game made it to store shelves on December 28. Uninstall bug The day the game was shipped to stores, Bungie's head-office was contacted by their Japanese publisher, who informed them a woman working on the Asian translation of the game had discovered a major bug in the Windows version. She had installed the game in the root directory of her hard drive, and then used the uninstall program to uninstall it. The game was successfully uninstalled, but much of the contents of her hard drive were also erased. Jason Jones attempted to replicate the problem, quickly discovering what was wrong, and figuring out how to correct the faulty code. Roughly 200,000 copies of the game were already in transit to major retail stores across North America. Jones, Alex Seropian, Doug Zartman, Diane Donohue, and David Joost (sales and marketing director) quickly convened a meeting to decide what to do. The team essentially had two choices. On the one hand, they could say nothing, and quietly fix the bug in a patch that would be immediately made available for download on their website. In favor of this course of action, it was argued that installing a game to the root directory of a hard drive was an unusual thing to do, something there was little