DC : 2010. . Conklin, Jeff; Building Shared Understanding of Wicked Problems, Rotman Magazine, the alumni magazine of Rotman School of Management (Winter 2009). Culmsee, Paul; Awati, Kailash . The Heretic's Guide to Best Practices: The Reality of Managing Complex Problems in Organisations. iUniverse Star, 2013. Horn, Robert E., Knowledge Mapping for Complex Social Messes , a Stanford University presentation to the "Foundations in the Knowledge Economy" conference at the David and Lucile Packard Foundation, July 16, 2001 Kolko, Jon; Wicked Problems: Problems Worth Solving, a free book available online, 2012 Richardson, Adam; Wicked Problems: Today's business problems can be impossible to define, let alone solve, Fall 2006 Rittel, Horst; "Second Generation Design Methods," Interview in Design Methods Group, 5th Anniversary Report, DMG Occasional Paper 1, 1972, pp. 5–10. Reprinted in N. Cross (ed.), Developments in Design Methodology, John Wiley & Sons, Chichester, 1984, pp. 317–327. Shum, Simon J. Buckingham; Albert M. Selvin, Maarten Sierhuis, Jeffrey Conklin, Charles B. Haley, Bashar Nuseibeh; Hypermedia Support for Argumentation-Based Rationale: 15 Years on from gIBIS and QOC, December 2005 External links The Wicked7 Project – an open-source project to map the world's wicked problems CogNexus Institute – more information on wicked problems and dialogue mapping Knowledge Media Institute Swedish Morphological Society – Wicked Problems: Structuring Social Messes with Morphological Analysis Policy Cognition Problem solving 1967 introductions