benefit which it is intended will, in time, replace Income-based jobseekers Allowance, Income-based Employment Support Allowance, Child Tax Credit, Working Tax Credit, Income Support and Housing Benefit. The changeover is scheduled to commence in October 2013 and be complete by October 2017. Incapacity Benefit is being phased out and replaced by Employment Support Allowance. The Work Programme was introduced in 2011, and is mandatory for all jobseekers from nine months onwards. Unlike the previous New Deal scheme which offered the choices of: training, help in setting up a business, unpaid work placement in a field appropriate to the jobseeker, the work program requires that jobseekers must take unpaid work experience in a discount shop or similar big business retail. This has led to much controversy regarding the inflexibility and lack of choices in the scheme. From 19 October 2012, all claimants applying for Jobseekers Allowance are expected to look for work online, using the new Universal Jobmatch, an online system accessible from the government portal and powered by Monster.com, either at their local Jobcentre or from their home computer. Those jobseekers who do not possess the necessary computer skills will be offered IT training. Jobseekers are expected to use 30 hours of their own time per week searching for jobs, on top of the mandatory Work Programme, or take part in community service. On 14 May 2018, the Universal Jobmatch was replaced by the Find a Job service, accessible via the government portal and powered by Adzuna. The Universal Jobmatch service closed down on 17 June 2018. Popular culture The Jobcentre Plus service (and its forerunners the Social Security office, Unemployment Benefit office and Jobcentre/Labour Exchange) have featured in all forms of popular culture, often depicted in a general way to suggest poverty or unemployment. In the 1980s in particular, the Social Security office was frequently used as shorthand for the British recession. Dramatic representations have included the sitcoms Hancock's Half Hour, Whatever Happened To The Likely Lads, Some Mothers Do 'Ave 'Em, Shelley, George and Mildred, Bread, Rab C. Nesbitt, the drama series Boys from the Blackstuff and the films Hot Enough for June, Made in Britain, The Full Monty and I, Daniel Blake. In the black comedy series The League of Gentlemen, a recurring character is Pauline Campbell-Jones (played by Steve Pemberton), the demented leader of a Restart course for a group of unemployed people. The ITV sitcom