descriptor. 18.4% (341) have the Bad Language content descriptor. 7.7% (142) have the Fear content descriptor. 8.0% (90) have the Sex content descriptor. 1.4% (26) have the Gambling content descriptor. 1.2% (23) have the Drugs content descriptor. 0.1% (5) games have the Discrimination content descriptor. PEGI and the European Union A consumer survey commissioned by ISFE in 2012 demonstrated that the PEGI age rating labels are recognised on average by 51% of respondents in 16 countries (highest: France 72%; lowest: Czechia 28%), while 86% of all respondents found them to be clear and 89% found them useful. PEGI is an example of European harmonization. The European Commission supports the PEGI self-regulation: "PEGI appears to have achieved good results and PEGI On-line is also a promising initiative, making of PEGI a good example of self-regulation in line with the better regulation agenda." Moreover, the European Parliament in its last report on the protection of consumers "takes the view that the PEGI system for rating games is an important tool which has improved transparency for consumers, especially parents, when buying games by enabling them to make a considered choice as to whether a game is suitable for children". Rating process To obtain the ratings for any piece of interactive software, the applicant submits the game with other supporting materials and completes a content declaration, all of which is evaluated by an independent administrator called the Netherlands Institute for the Classification of Audiovisual Media (NICAM). It is based on the Dutch Kijkwijzer system as well. Following the evaluation the applicant will receive a license to use the rating logos. If the applicant disagrees with the rating, they can ask for an explanation or make a complaint to the complaints board. Consumers may also make complaints to this board. Although PEGI was established by an industry body (ISFE) the ratings are given by a body independent of the industry and the whole system is overseen by a number of different Boards and Committees. There is the PEGI Council, composed mainly by national representatives for PEGI, that recommends adjustments to the code in light of social, legal and technological developments. Members of the PEGI Council are recruited for their skill and experience from among parent/consumer body representatives, child psychologists, media specialists, civil servants, academics and legal advisers versed in the protection of minors in Europe. There is also a Complaints Board with experts from various