Jobmatch website – the UK's most visited recruitment website with over a million visitors each week. Jobcentre Plus also offered services to employers and employment agencies, who can register their vacancies online through the online service or by calling Employer Direct. Vacancies are available immediately online. Alongside these changes, Jobcentre Plus has also changed the way in which claims to benefits are processed. In the past, claimants contacted their local benefits office, were asked to manually complete the appropriate forms, and then booked an interview with an adviser in order to discuss work related issues (as appropriate) and submit the benefits claim for processing. The new system instead asks individuals to call a Jobcentre Plus call centre, where claim details are taken over the phone and entered directly to the computer system by the call agent. From summer 2012 new claimants with Internet access are strongly encouraged to make their claim online, interview details are then sent to the claimant by text message. Customers are then asked to attend an interview at their local jobcentre to discuss work issues with an adviser, and finalise their claim, provide relevant signatures and proof of ID and address. In addition, the actual processing of claims to benefits is also changing, with benefits claims being processed at a smaller number of larger Benefit Centres rather than local benefit offices and jobcentres. During 2003, the DWP commenced the use of Post Office accounts for the payment of benefits, a process fully operational at the beginning of the financial year in 2005. The accounts are licensed and the electronic benefits transfer banking engine are provided by the company JP Morgan Europe. Prior to these services the banking facility were provided by Citibank. As of 2012, the payment system for benefits is being streamlined, and all payments will now be made into bank, building society or Post Office accounts, and the use of Girocheques will be phased out by early 2013. In 2012, the DWP announced a "trailblazer" scheme under which all new job seekers on Merseyside would be required to claim benefits online rather than in person at a Jobcentre Plus branch. This announcement was met with concern by Liverpool Wavertree MP Luciana Berger as well as chiefs at the Public and Commercial Services union and a member of Liverpool Council's cabinet. This was a partial pilot scheme for one part of the new Universal Credit