a reservations agent for United Airlines. She first acted in local Los Angeles black theater before she got her first acting job in the early 1970s, in the blaxploitation films Sweet Jesus, Preacher Man and Black Belt Jones. In 1975, she was cast as Florence Johnston, the family's maid, in the CBS comedy series The Jeffersons. For the first two years of her acting job with CBS, Gibbs continued working at her job as a United Airlines reservations agent. She would work at the CBS television studio during the day and then go to United Airlines, where she worked the night shift. When the series became an established success, CBS requested that she take a leave of absence from her job at United Airlines. Gibbs's performance on the series garnered her five nominations for a Primetime Emmy Award for Outstanding Supporting Actress in a Comedy Series, and one nomination for a Golden Globe Award for Best Supporting Actress – Series, Miniseries or Television Film. In 1981, she starred in the short-lived spin-off of The Jeffersons, titled Checking In. Gibbs responded in a 2015 interview on Broadway Showbiz, when asked if she'd based any of her characters on real-life people: "Yes, Florence was like my aunt and grandmother so I lived it. She came easy to me so I'm like Florence in giving smart answers, but I was also shy so I wouldn't have dared to say some of the things Florence said. I prefer to do whatever I can do at the moment. Whoever's hiring me at the moment...that's what I'm supposed to do. My favorite is drama. I'm doing that now (on Scandal), but also still doing comedy on Hot in Cleveland." In 1985, when The Jeffersons was cancelled after 11 seasons, Gibbs was the lead actress in the NBC sitcom, 227. 227 was adapted from a play directed by Cambridge Players' then-president Ed Cambridge and was presented to NBC by Cambridge, at Gibbs's Crossroads Theater in L.A. He served as artistic director. The series aired until 1990, producing 116 episodes. Two decades later, Gibbs teamed again with former 227 co-star Jackée Harry in The First Family, where Gibbs had a recurring role as Harry's on-screen mother Grandma Eddy. Then, she again worked with Harry in the independent film Forbidden Woman. Gibbs had a number of supporting film roles, and guest starred on The Fresh Prince of Bel-Air, Martin,