most famous episode, the best episode is "Communication Problems". Empire magazine listed this as the best episode of the show in its list of the 50 greatest TV episodes of all time. In the first episode of the second series of the BBC series The Office, David Brent performs an impression of a paper industry figure as Basil Fawlty, quoting the phrase "Don't mention the war", and impersonating the goosestep used by Basil. The American film director Martin Scorsese has cited this as his favourite episode of Fawlty Towers. Controversy "The Germans" has been evaluated by critics in the context of stoking anti-German sentiment. Journalist Mark Lawson expressed the view that, "while the show will never win a prize for encouraging Anglo-German cultural understanding, Cleese is comically depicting – rather than politically promoting – fear of 'Fritz' ". In response to critics, John Cleese stated that his intention in writing this episode was "to make fun of English Basil Fawltys who are buried in the past" and "to make fun of the British obsession with the Second World War". In 2013, the BBC edited the Major's use of racial slurs from a repeat transmission of the episode, prompting some criticism by viewers. The BBC defended its decision: "We are very proud of Fawlty Towers and its contribution to British television comedy. But public attitudes have changed significantly since it was made and it was decided to make some minor changes, with the consent of John Cleese's management, to allow the episode to transmit to a family audience at 7.30pm on BBC2." However, on 28 June 2013, Gold transmitted the unedited episode after the watershed. The episode was removed from the UKTV streaming service on 11 June 2020 in the wake of the George Floyd protests, with the other episodes of Fawlty Towers remaining available on the service. Cleese spoke against the removal of the episode due to the Major's use of racial slurs: "The Major was an old fossil left over from decades before. We were not supporting his views, we were making fun of them. If they can't see that, if people are too stupid to see that, what can one say?" On 13 June it was reinstated by UKTV with a warning about "offensive content and language". Cast Episode-credited cast: John Cleese as Basil Fawlty Prunella Scales as Sybil Fawlty Andrew Sachs as Manuel Connie Booth as Polly