materials to one that excels in digital access and digital preservation. A Documentary Heritage Management Framework developed in 2009 seeks the right balance between resources dedicated to analogue and digital materials and is based on: three main business pillars: acquisition, preservation and resource discovery (resource discovery includes description, discovery, access and services to the public) four guiding principles for fulfilling its documentary heritage mandate, i.e. significance, sufficiency, sustainability and society (broad social context) four key roles, i.e. foundation building (relationship building), collaboration, program (integrated collection management processes) and transfer (formal agreements with third parties to fulfill its legislated mandate). Eight pilot research projects were initiated to validate the framework, including projects on military documentary heritage, aboriginal documentary heritage, and stewardship of newspapers in a digital age. In March 2010 LAC issued its final report on Canadian Digital Information Strategy stakeholder consultations initiated in accordance with its mandate to facilitate co-operation among Canadian knowledge communities. In the same month it issued Shaping Our Continuing Memory Collectively: A Representative Documentary Heritage, a document which outlines how it plans to achieve its modernization objectives. Despite LAC's stated objectives of continuing to fulfill its mandate by adapting to changes in the information environment and collaboration with others, the actual experience since 2004 has been a reduction in both services and collaboration. Federal funding cuts since 2004 have also impacted on LAC services and acquisitions. A detailed timeline of relevant developments and the decline in LAC services since 2004 has been compiled by the Ex Libris Association. Budget cuts Following the announcement in the 2012 federal budget of a CDN$9.6 million funding cut over the three years commencing in 2012–13, more than 400 LAC employees received notices which indicated their jobs may be affected and the department announced a 20% reduction of its workforce of about 1,100 over the following three years. The "harsh" wording of a 23-page code of conduct for employees effective January 2013, which "spells out values, potential conflicts of interest and expected behaviours", has been criticized by the Association of Canadian Archivists and the Canadian Association of University Teachers among others. The code describes personal activities including teaching and speaking at or attending conferences as "high risk" activities "with regard to conflict of interest, conflict of duties and duty of loyalty" and participation in such activities is subject to strict conditions. In a section on duty of loyalty, it also cautions