6,000 emergency help calls. As a result, the FCC fined Intrado $1.4 million. In November 2019, Intrado agreed to pay $175,000 to the US Treasury due to glitches in their system that occurred in August 2018 that left millions without access to 911 access for 65 minutes across 6 states. In September 2020, 911 outages were reported across 14 states for more than an hour due in part to Intrado. Acquisitions Between 2002 and 2013, West Corporation invested approximately $2.7 billion in strategic acquisitions. West has acquired: Awards April 2013 National College and West Corporation & Business Solutions Distinguished Community Employer References Companies based in Omaha, Nebraska Companies established in 1986 Telecommunications companies of the United States 1986 establishments in Nebraska