Examples An operation can be done by anyone anywhere in the world, for it can be performed thousands of miles away from a target. An attack can cause serious damage to a critical infrastructure which may result in casualties. Some attacks are conducted in furtherance of political and social objectives, as the following examples illustrate: In 1996, a computer hacker allegedly associated with the White Supremacist movement temporarily disabled a Massachusetts ISP and damaged part of the ISP's record keeping system. The ISP had attempted to stop the hacker from sending out worldwide racist messages under the ISP's name. The hacker signed off with the threat: "you have yet to see true electronic terrorism. This is a promise." In 1998, Spanish protesters bombarded the Institute for Global Communications (IGC) with thousands of bogus e-mail messages. E-mail was tied up and undeliverable to the ISP's users, and support lines were tied up with people who couldn't get their mail. The protestors also spammed IGC staff and member accounts, clogged their Web page with bogus credit card orders, and threatened to employ the same tactics against organizations using IGC services. They demanded that IGC stop hosting the Web site for the Euskal Herria Journal, a New York-based publication supporting Basque independence. Protestors said IGC supported terrorism because a section on the Web pages contained materials on the terrorist group ETA, which claimed responsibility for assassinations of Spanish political and security officials, and attacks on military installations. IGC finally relented and pulled the site because of the "mail bombings". In 1998, ethnic Tamil guerrillas attempted to disrupt Sri Lankan embassies by sending large volumes of e-mail. The embassies received 800 e-mails a day over a two-week period. The messages read "We are the Internet Black Tigers and we're doing this to disrupt your communications." Intelligence authorities characterized it as the first known attack by terrorists against a country's computer systems. During the Kosovo conflict in 1999, NATO computers were blasted with e-mail bombs and hit with denial-of-service attacks by hacktivists protesting the NATO bombings. In addition, businesses, public organizations and academic institutes received highly politicized virus-laden e-mails from a range of Eastern European countries, according to reports. Web defacements were also common. After the Chinese Embassy was accidentally bombed in Belgrade, Chinese hacktivists posted messages such as "We won't stop attacking until the war stops!" on U.S. government Web sites. Since December 1997,