BBB National Programs, an independent non-profit organization, oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more. The Center for Industry Self-Regulation (CISR) is BBB National Programs' 501(c)(3) non-profit foundation. CISR was created to harness the power of independent, industry self-regulation to empower U.S. business accountability. CISR is dedicated to education and research that supports responsible business leaders in developing fair, future-proof best practices, and to the education of the general public on the conditions necessary for industry self-regulation. Self-regulatory units The self-regulatory system includes the following investigative, enforcement, and appellate units: BBB AUTO LINE: a dispute resolution program that offers both mediation and arbitration to resolve business-to-consumer automotive warranty, lemon law, class action, and dealer manufacturer disputes. National Advertising Division (NAD): provides independent self-regulation and dispute resolution services. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy. BBB National Programs is a member of the International Council for Advertising Self-Regulation (ICAS), a global organization that promotes effective self-regulation of advertising around the world. Mary K. Engle, who previously served as the Associate Director of the Division of Advertising Practices at the Federal Trade Commission (FTC), currently serves as the US representative of ICAS. National Advertising Review Board (NARB): the appellate body for BBB National Programs’ advertising self-regulatory programs (NAD, CARU, and DSSRC). NARB's panel members include 87 volunteer professionals from the national advertising industry, agencies, and public members, such as academics and former members of the public sector. Children's Advertising Review Unit (CARU): a self-regulatory program and the nation's first Safe Harbor Program under the Children's Online Privacy Protection Act, that helps companies comply with laws and guidelines that protect children from deceptive or inappropriate advertising and ensure that, in an online environment, children's data is collected and handled responsibly. On April 19, 2022, the team behind CARU expanded into the teen space, launching the Teenage Privacy Program roadmap, which urges companies to tell teens ages 13 to 17 what kind of personal information is collected or inferred about them and what privacy controls are available to them. It also calls on companies to consider measures such as defaulting to more privacy-protective settings for teens and putting guardrails around messaging or sharing