operation so successful that the monopoly arrangement will remain in the future, having stated, "We will earn the support of the people". Henriksen has implored that other leaders in Vinmonopolet ought to leave their desks, put on uniforms and experience "work on the floor", which he does himself at least three times a year. Having initiated several reforms relating to the employees' conditions and competency investment, some at great financial cost, many maintain the opinion that he is the best director of the company they have experienced. From a customer perspective, the period under Henriksen's leadership and its changes have widely been received positively, with several voices previously critical of the Vinmonopolet institution in recent years declaring that it may be becoming the "world's leading wine store". In contrast, Tom Marthinsen of Dagens Næringsliv though acknowledging progress from the conditions of the 90s, is critical of techniques Henriksen and his team have introduced from chain stores and standardization methods. Arne Ronold MW stated in 2008, "they have become aware of the problems and are taking measures", and, "I may have been one of the most ardent critics, but I have mildened somewhat". In August 2010, Henriksen passed the Wine & Spirit Education Trust advanced diploma with the distinction "with merit", becoming the first managing director of Vinmonopolet to obtain a wine trade education. Final years and death Henriksen was diagnosed with cancer in November 2014, and withdrew from his position in March 2016. He was reported to have died on 27 May 2016 at his home in Oslo. References 1956 births 2016 deaths University of Oslo alumni Harvard Business School alumni Norwegian chief executives Deputy members of the Storting Akershus politicians Conservative Party (Norway) politicians Deaths from cancer in Norway