Board for the National Endowment for Democracy. On the international level, Friend promoted the interests of the flight attendants by her participation on various committees of the International Transport Workers Federation (ITF), which represents more than 5 million transport workers. She is the Chair of the Cabin Crew Committee, the representative to the ITF ICAO cabin safety training manual working group, plays an active role on the Women's Committee and is the women's representative on the North American Executive Board. Friend also serves as a representative of the Women's Committee of the International Confederation of Free Trade Unions. Friend also received an appointment to the Board of Voices for Working Families, a nonprofit organization created to ensure that everyone in the U.S. can participate fully in America's political life. Friend's third attempt in nine years to organize Delta Air Lines flight attendants again ended in failure on November 3, 2010 when the National Mediation Board announced at the end of the latest voting period that the "no union" choice on the ballot won the election. AFA has filed objections to the election with the National Mediation Board documenting hundreds of incidents of alleged interference. Those charges are pending as of January 1, 2011. She retired from the AFA office at the end of 2010. Born in the Midwest and raised in Oklahoma, Friend is now based in Washington, D.C., and has retired as a United Airlines flight attendant. Notes External links American trade union leaders AFL–CIO people Living people Year of birth missing (living people) Trade unionists from Oklahoma Flight attendants