members of United Voice. United Voice is the union that represents contract cleaners employed by Spotless at shopping centres, CBD buildings and other privately and publicly owned buildings. The case will be heard by the Federal Court of Australia, where United Voice will argue that Spotless is in breach of the Fair Work Act as it leaves cleaners worse off than they would be without the IFAs. United Voice will also tell Fair Work Australia and the Federal Court that cleaners have reported that they have been unduly pressured into signing the agreements and were allegedly told if they refuse to sign the IFAs they were warned that their hours would be cut or that they would be refused overtime hours which they have enjoyed under the Cleaning Services Award. United Voice will also claim Spotless misrepresented the IFAs to its workers. The Union says Spotless' use of IFAs in these circumstances is contrary to the spirit and intent of the Individual Flexibility provisions under the Fair Work Act and that Spotless are trying to re-introduce WorkChoices AWAs by the back door. The case was due to go to before Fair Work Australia on 18 April 2011, however, Spotless did not attend the voluntary mediation. Fair work resolution In April 2012, Spotless agreed to audit a representative group of cleaners’ employment records to ensure they were paid properly and receiving their full entitlements. The Fair Work Ombudsman welcomed Spotless’ decision to sign a Pro-Active Compliance Deed and congratulated them on their demonstration of corporate responsibility. Spotless will provide a report on the findings from their audit to the Fair Work Ombudsman. Spotless and United Voice now have a professional relationship based on a much better understanding of each other's respective positions. See also 2007 Spotless dispute List of cleaning companies References External links Pro-Active Compliance Deed Cleaning companies Companies formerly listed on the Australian Securities Exchange Service companies of Australia