than being replaced along with everything else. It's stated at one point that Provenza insisted on continuing to use it rather than getting a replacement. After getting angry over the behavior of two federal agents during the sixth season, Provenza adds a "federal tax," forcing the agents to pay more to use his printer in retaliation for their behavior. Provenza, while appearing gruff and hard nosed on the outside, is very sympathetic to the victims of violent crimes and their families. In one episode, after learning that a man used the credit card of a victim that he found in a dumpster to buy his children a Christmas gift because he has no job or money, Provenza is shown to be sympathetic to the point that he gives Tao his own credit card and tells him to get the man the gift he'd wanted before he is released. He is very loyal and protective of the other members of the Major Crimes Unit. He does not suffer fools or arrogant people and is not afraid to verbally chastise people of that ilk. Cases involving children are shown to hit Provenza especially hard as well as particularly senseless crimes. Provenza can be very brave in moments of peril. After their squad confronted a heavily armed sniper in a violent shootout, a wounded Detective Sanchez told Lt. Provenza that he admires and respects him, because in dangerous situations, "You (Lt. Provenza) never back down." After Captain Raydor takes in young murder witness Rusty Beck, Provenza forms a bond with the boy, becoming someone Rusty trusts to ask for advice and talk to. While dealing with Rusty's abusive father, Provenza, who is vocally against making deals with criminals, is very pleased for once with the outcome of their deal, saying it's the best one they've ever made and getting the entire team to act as witnesses on the agreement. When Raydor tells Rusty he has a family among them, Provenza agrees. After an incident where Rusty yells that Raydor doesn't care about him and only wants to get rid of him, Provenza notices how upset she is and berates Rusty telling him that while he doesn't like Raydor, she clearly cares a great deal about Rusty. Rusty is immediately sorry when he realizes Provenza's right and sees Raydor's reaction and Provenza shows disgust for what he did. His words cause Rusty to make