controversial with some business owners concerned at the loss of parking from outside their businesses during the lanes operational times, but the lanes have improved bus travel times, schedule adherence and have resulted in an increase in passenger numbers. Vehicle safety standards are regulated by the NZ Transport Agency. Bus interchange 2000–2011 The city council provided the previous central city bus exchange in November 2000, which was damaged and closed after the earthquake on 22 February 2011. The previous bus exchange in the city centre served as the principal bus interchange point and passenger hub for the Metro network. The Exchange had attracted interest from other worldwide city authorities investigating how to improve their bus services. Since the Bus Exchange opened in 2000, the number of people using the bus service had doubled. 2011–2015 With the closure of the central city, two separate temporary central city facilities on the outer fringes of the CBD were established; one in Bealey Avenue, and one in Hagley Avenue. On 25 October 2011, bus services shifted to the new Central Station between Lichfield and Tuam Streets (in the block between Colombo and Durham Streets), which served as a longer-term temporary city bus stop. The expectation was that Central Station was to be in use for "up to two years". 2015 Bus interchange Opening The Christchurch Central Recovery Plan of the Canterbury Earthquake Recovery Authority (CERA) was unveiled on 30 July 2012, which had an indicative time-frame for a new Bus Interchange building to be open by June 2014. Central Station was in use until 25 May 2015, when Christchurch's new $53 million Bus Interchange building opened, with half of the 16 bays operational. On 20 August, the building was physically completed and further opened to the public, including bike parking and more seating. On Thursday 8 October, the remaining bays opened. Later retailers took spaces. Services Part of the hub and spoke model network is that many passengers need to interchange to other buses at suburban centres. The four High Frequency services, which cross the city every 10 to 15 minutes, serve the Interchange, but the Orbiter doesn't. The Interchange also provides for the less frequent buses, longer distance coaches (on Lichfield St, except for Newmans to Queenstown), taxis, cyclists and pedestrians. Design Architectus and Aurecon designed the interchange and Thiess and Southbase Construction built it. To save space a ‘reversing bus bay’ design