that featured one of the most controversial calls in team history. As time expired in the fourth quarter with the Jaguars ahead 15–10, Couch led a drive into Jacksonville territory. On a fourth-down play that the team needed to convert to stay in the game, Couch threw to receiver Quincy Morgan over the middle. Morgan appeared to bobble the ball before grasping it firmly as he hit the ground. After the pass was ruled complete and Couch spiked the ball to stop the clock, officials reversed Morgan's catch on a Jacksonville challenge. As Davis pleaded his case that the play could not be reviewed because another play had been run, frustrated fans began throwing plastic beer bottles onto the field. Amid the bedlam, later named "bottlegate", officials ended the game with 48 seconds on the clock and left the field as objects rained down on them from the stands. After most of the fans had left, NFL commissioner Paul Tagliabue called and ordered the game to be completed. Jacksonville ran down the clock for the win, and the Browns finished the season at 7–9. Cleveland improved again in 2002, but Lerner did not live to see his team make the playoffs. He died in October 2002 at 69 of brain cancer. Browns players wore a patch with the initials "AL" for the remainder of the season. Ownership of the team, meanwhile, passed to his son Randy. Cleveland finished the season with a 9–7 record, earning a spot in the playoffs as a wild-card team. Couch suffered a broken leg in the final game of the season, however, and backup Kelly Holcomb started in the Browns' first playoff game versus the Steelers. Cleveland held the lead for most of the game as Holcomb passed for 429 yards. But a defensive collapse helped Pittsburgh come charging back in the fourth quarter and win 36–33 to end the Browns' season. This was the only postseason appearance for the Browns since resuming operations in 1999 until they made the playoffs in 2020. The team's progress under Davis screeched to a halt in 2003. The Browns finished 5–11, and Randy Lerner embarked upon a major front-office reshuffling. Policy resigned unexpectedly as president and chief executive of the Browns in April 2004, saying things had changed after Al Lerner's death. "I opened the door and it was like someone sucked the air and the life out