In 2009 the Polish Post recorded losses of 190 million PLN, in 2008 – 215 million PLN. According to the management board of the Polish Post, the popularisation of electronic invoices may bring Polish Post losses in the amount of 170–200 million PLN. In September 2010 the Polish Post jointly with the Ministry of Justice, one of its most important clients, launched the pilot project consisting in electronic confirmation of the receipt of registered mail. At present, the Polish Post has been consistently implementing changes, thanks to which even on negative trends at the traditional postal market, the majority of financial parameters improved. This was achieved despite lower revenue than in 2010. Polish Post gross financial result in 2011 increased with 154% in comparison with 2010 and reached 159 million PLN. Gross turnover profitability of the Polish Post in 2011 amounted to 2.5 proc. This reflects the increase of 1.5 percentage point in comparison with the 2010. In 2009 this indicator was negative and amounted to (-) 2.3 proc. In 2012 the control of the Supreme Chamber of Control (NIK) indicated that the organization of work of postal facilities is not adjusted to the needs of consumers using its services. The Post Office to an insufficient extent implemented restructuring strategic and the total amount spent on it reached 8 million PLN, and the results of implementation were not verified – whole management board relied on reporting assurances from regional branches, therefore many reforms are of illusory nature. The Post Office also spent 13 million PLN on information system, which did not work.The Supreme Chamber of Control emphasized, however, that since 2010 the Company undertook restructuring measures, which allowed creating the profit for 2011 in the amount of 105.8 million PLN. In July 2011 a new Board was appointed; its main task is the development of the company and the implementation of key restructuring initiatives. The Polish Post plans to carry out the change of the image and organization of work of its facilities, in order to change them into places friendly for customers, offering the unproblematic sale of postal and financial services. New Management Board of the Company puts the emphasis on the development of parcel and courier services as well as offers of the so-called e-services, combining traditional forms of communication with the use of modern technologies. Gross financial result of the Group in 2012 amounted to 163 million