the Fat Duck temporarily after a number of customers reported feeling unwell at different times. By 3 March the source of the outbreak was still unclear but sabotage had been ruled out. A spokesman for the restaurant said "All this leads us to believe that it [the health scare] has not come from the restaurant and we expect to be given the all clear." On 6 March it was reported that 400 people had stated they had felt unwell after eating at the restaurant. The restaurant reopened on 12 March 2009. The cause of the illness was later given by the Health Protection Agency as norovirus, which was thought to originate from oysters which had been harvested from beds contaminated with sewage. The virus was spread further after being contracted by staff members. The restaurant was criticised for its cleaning methods and its slow response to the incident. Complaints of illness from customers totalled 529. It was the largest norovirus outbreak ever documented at a restaurant. 2012: Deaths of senior staff On 19 November 2012, Ivan Aranto Herrera Jorge and Carl Magnus Lindgren, two senior members of staff, were killed on Chai Wan Road, Hong Kong in a traffic accident when their taxi was hit by two buses. They died along with the taxi driver, Wong Kim-chung. A further 56 people were injured in the accident. Blumenthal had been in Hong Kong and was travelling in a separate cab at the time of the crash. 2014: Relocation to Australia On 31 March 2014, Blumenthal announced he would be closing the Fat Duck for renovations for six months and temporarily relocating it with its entire team to Crown Towers, Melbourne, Australia. During the six months, the restaurant was named the Fat Duck, after which it was renamed Dinner by Heston Blumenthal. This was the second restaurant with that name, Blumenthal's sixth restaurant and his first restaurant outside of Britain. This temporary closure of the Bray location made the Fat Duck ineligible for assessment for the 2016 Michelin Guide, thus losing its three-starred status. It regained the stars the following year. Reception Fodor's described the Fat Duck as "extraordinary" and "one of the best restaurants in the country". Frommer's gave it three stars, grading it as "exceptional". In September 1996, Ben Rogers ate at the restaurant for The Independent before it had gained any Michelin stars or the awards it has today