A46 road bridge, which does not provide access to the southbound (eastern) platform – the only access to that, including wheelchair access, is by a ramped footbridge over the lines at the station itself. A pushbutton computerised service provides real-time next train announcements. There is a large car park situated adjacent to the northbound (western) platform. The nearest bus stop, from where the Stagecoach West 41/42 service departs to Tewkesbury town centre and Cheltenham is in the car park on the west side of the station. However only a few peak services on service 42 and evening journeys on service 41 operate from Tewkesbury to the railway station. As the station is unstaffed, tickets must be purchased on the train itself or in advance. Services The station is served by two operators. Great Western Railway (GWR) (who manage the station) operate a two-hourly service from Ashchurch to in the north (some continue through to ), and to , , , and in the south, with occasional through trains to either or . A small number of CrossCountry services between and Nottingham stop here, providing direct trains to Birmingham (mainly in the morning and evening peaks). In the December 2019 timetable, one morning Birmingham service (from Gloucester) continues through to via and rather than Nottingham. West Midlands Trains's Worcester to Gloucester (calling at Cheltenham and Ashchurch) service has been discontinued since the start of the December 2009 railway timetable due to low passenger usage as has a single service from Birmingham New Street to Gloucester on Friday nights which ran until May 2019. On Sundays, the service is limited to five trains each way and is provided entirely by GWR. In 2010 the Ashchurch and Tewkesbury District Rail Promotion Group began campaigning for an improved service to the station. They highlighted the close proximity of the station to Junction 9 of the M5 and the free car-park as being attractive to potential commuters. Cross Country trains run 3 trains per hour in each direction through without stopping and appear to have the potential capacity in the timetable to stop. The group also point out that official figures from the office of rail regulation show 67,000 passengers buying tickets to or from the station in 2008–09. Most other stations with that level of patronage have at least an hourly service. The need for an hourly service between Worcester and Cheltenham has previously