improve the performance and Ensure the successful implementation of redesigned processes through proper monitoring and evaluation. Factors for success and failure Factors that are important to BPR success include: BPR team composition. Business needs analysis. Adequate IT infrastructure. Effective change management. Ongoing continuous improvement. The aspects of a BPM effort that are modified include organizational structures, management systems, employee responsibilities, and performance measurements, incentive systems, skills development, and the use of IT. BPR can potentially affect every aspect of how business is conducted today. Wholesale changes can cause results ranging from enviable success to complete failure. If successful, a BPM initiative can result in improved quality, customer service, and competitiveness, as well as reductions in cost or cycle time. However, 50-70% of reengineering projects are either failures or do not achieve significant benefit. There are many reasons for sub-optimal business processes which include: One department may be optimized at the expense of another Lack of time to focus on improving business process Lack of recognition of the extent of the problem Lack of training People involved use the best tool they have at their disposal which is usually Excel to fix problems Inadequate infrastructure Overly bureaucratic processes Lack of motivation Many unsuccessful BPR attempts may have been due to the confusion surrounding BPR, and how it should be performed. Organizations were well aware that changes needed to be made but did not know which areas to change or how to change them. As a result, process reengineering is a management concept that has been formed by trial and error or, in other words, practical experience. As more and more businesses reengineer their processes, knowledge of what caused the successes or failures is becoming apparent. To reap lasting benefits, companies must be willing to examine how strategy and reengineering complement each other by learning to quantify strategy in terms of cost, milestones, and timetables, by accepting ownership of the strategy throughout the organization, by assessing the organization's current capabilities and process realistically, and by linking strategy to the budgeting process. Otherwise, BPR is only a short-term efficiency exercise. Organization-wide commitment Major changes to business processes have a direct effect on processes, technology, job roles, and workplace culture. Significant changes to even one of those areas require resources, money, and leadership. Changing them simultaneously is an extraordinary task. Like any large and complex undertaking, implementing re engineering requires the talents and energies