Champy, the two names most closely associated with reengineering, have insisted all along that layoffs shouldn't be the point. But the fact is, once out of the bottle, the reengineering genie quickly turned ugly." Hammer similarly admitted that: "I wasn't smart enough about that. I was reflecting my engineering background and was insufficiently appreciative of the human dimension. I've learned that's critical." See also Business process management Business Process Modeling Notation (BPMN) Kaizen Learning agenda References Further reading Abrahamson, E. (1996). Management fashion, Academy of Management Review, 21, 254–285. Champy, J. (1995). Reengineering Management, Harper Business Books, New York. Davenport, Thomas & Short, J. (1990), "The New Industrial Engineering: Information Technology and Business Process Redesign", in: Sloan Management Review, Summer 1990, pp 11–27 Davenport, Thomas (1993), Process Innovation: Reengineering work through information technology, Harvard Business School Press, Boston Davenport, Thomas (1995), Reengineering – The Fad That Forgot People, Fast Company, November 1995. Drucker, Peter (1972), "Work and Tools", in: W. Kranzberg and W.H. Davenport (eds), Technology and Culture, New York Dubois, H. F. W. (2002). "Harmonization of the European vaccination policy and the role TQM and reengineering could play", Quality Management in Health Care, 10(2): pp. 47–57. "PDF" Greenbaum, Joan (1995), Windows on the workplace, Cornerstone Guha, S.; Kettinger, W.J. & Teng, T.C., Business Process Reengineering: Building a Comprehensive Methodology, Information Systems Management, Summer 1993 Hammer, M., (1990). "Reengineering Work: Don't Automate, Obliterate", Harvard Business Review, July/August, pp. 104–112. Hammer, M. and Champy, J. A.: (1993) Reengineering the Corporation: A Manifesto for Business Revolution, Harper Business Books, New York, 1993. . Hammer, M. and Stanton, S. (1995). "The Reengineering Revolution", Harper Collins, London, 1995. Hansen, Gregory (1993) "Automating Business Process Reengineering", Prentice Hall. Hussein, Bassam (2008), PRISM: Process Re-engineering Integrated Spiral Model, VDM Verlag Industry Week (1994), "De-engineering the corporation", Industry Week article, 4/18/94 Johansson, Henry J. et al. (1993), Business Process Reengineering: BreakPoint Strategies for Market Dominance, John Wiley & Sons Leavitt, H.J. (1965), "Applied Organizational Change in Industry: Structural, Technological and Humanistic Approaches", in: James March (ed.), Handbook of Organizations, Rand McNally, Chicago Loyd, Tom (1994), "Giants with Feet of Clay", Financial Times, 5 Dec 1994, p 8 Malhotra, Yogesh (1998), "Business Process Redesign: An Overview", IEEE Engineering Management Review, vol. 26, no. 3, Fall 1998. "Reengineering Reviewed", (1994). The Economist, 2 July 1994, pp 66. Roberts, Lon (1994), Process Reengineering: The Key To Achieving Breakthrough Success, Quality