station closed for refurbishment on 23 April 2012. The station partly reopened on 25 August 2012, with the refurbishment of the main concourse and Wirral Line platform completed. The station fully reopened on 22 October 2012 with the work on the Northern Line platforms completed. Facilities A street-level travel centre opened in November 2009, replacing the former ticket office and newsagents; this sells tickets, newspapers, food and drink. There are also toilets, cash machines, free Wifi and food-vending machines. Escalators and lifts lead to the two Northern Line platforms and the deep-level Wirral Line platform. There are cycle racks for 30 cycles and secure storage for 16 cycles. Future The Liverpool City Region Long Term Rail Strategy document, produced by Merseytravel in 2014, states that it hopes to re-open the Wapping Tunnel to allow Liverpool Central to connect with Edge Hill and beyond. Merseytravel commissioned a feasibility study into a new rail link between Central and Edge Hill, which was completed in May 2016. The report found that the Wapping Tunnel was in good condition—though suffering from flooding in places and requiring some remedial work—and that the concept of re-opening the tunnel was viable. Plans were developed in 2006 to build a shopping complex on the site of the car park behind the former High Level station (bounded by the rear of the station, Cropper Street, Newington and Bold Street). Known as Central Village, it was to consist of a high-rise tower for residential and business use, retail outlets, bars and restaurants and was also to have a canal running the length of Bold Street. Development of the site was troubled, with delays caused by parties involved going into receivership and potential tenants pulling out. In September 2017, new owner Augur announced plans to develop the site while leaving space for the expansion of the station, potentially seeing new platforms built. Augur stated it had discussed its plans with Network Rail and Liverpool City Council, and hoped to have planning permission submitted during 2018. Network Rail was scheduled to install an extra lift giving access to the Northern Line platforms in 2016/17. No work had begun by the end of 2016; the Transport Minister, Paul Maynard, confirmed that owing to funding issues, work would not start until 2019 at the earliest. The Liverpool Echo published an article in October 2018 which claimed that unless the station was redeveloped to increase