William Glasser (May 11, 1925 – August 23, 2013) was an American psychiatrist. He was the developer of W. Edwards Deming's workplace ideas, reality therapy and choice theory. His innovations for individual counseling, work environments and school, highlight personal choice, personal responsibility and personal transformation. Glasser positioned himself in opposition to conventional mainstream psychiatrists, who focus instead on classifying psychiatric syndromes as "illnesses" and prescribe psychotropic medications to treat mental disorders. Based on his wide-ranging and consulting clinical experience, Glasser applied his theories to broader social issues, such as education, management, and marriage, to name a few. As a public advocate, Glasser warned the general public of potential detriments caused by older generations of psychiatry, wedded to traditional diagnosing of patients as having mental illnesses (brain disorders) and prescribing medications. In his view, patients simply act out their unhappiness and lack of meaningful personal connection with important people in their life. Glasser advocated educating the general public about mental health issues; offering, post-modern frameworks for finding and following healthy therapeutic direction. Early life and career Glasser was born on May 11, 1925, in Cleveland, Ohio, to Ben Glasser, a watch and clock repairman, and his wife Betty. He attended Case Western Reserve University in Cleveland, where in 1945 he earned his BS in chemical engineering. After a short career as an engineer, Glasser returned in 1946 to Case Western, but instead, during his first semester, was drafted into the US Army and stationed at Dugway Proving Ground in Utah. He returned to Case Western in 1947, earning his MA in clinical psychology in 1949 and his MD in psychiatry in 1953. He completed his medical internship and psychiatric residency at UCLA and the Veterans Administration Hospital, respectively, and became board certified in 1961. After being "thrown off the staff" at the VA hospital due to his anti-Freudian beliefs, Glasser took a position as staff psychiatrist at the Ventura School for Delinquent Girls, where he began teaching ideas that became the basis for reality therapy. During this time, Glasser met G. L. Harrington, an older psychiatrist who openly disbelieved the Freudian model of mental illness, whom Glasser credits as being his "mentor". Glasser set up a private psychotherapy practice in Los Angeles, which he maintained until 1986. Work Glasser authored and co-authored numerous and influential books on mental health, counseling, school improvement, and teaching, and several publications advocating a public health