which have given them pleasure in the past. Everyone's ‘quality world’ is different, so naturally when people enter into a relationship their ‘quality world’ most likely will not match up with that of their new partner. Process Involvement Establishing a relationship with the client is believed to be the most important factor in all types of therapy. Without this relationship, the other steps will not be effective. This is also known as developing a good rapport with the client. In extreme cases, the therapist may be the only person in the client's life who is willing to put up with the client's behavior long enough to establish a relationship, which can require a great deal of patience from the therapist. In other cases, the client is a part of many relationships, but just needs a relationship with a more consistently positive emphasis. According to Glasser, the client needs to feel that the therapist is someone that he would want in his "Quality World.” Evaluating current behavior The therapist must emphasize the here and now with the client, focusing on the current behaviors and attitudes. The therapist asks the client to make a value judgment about his or her current behavior (which presumably is not beneficial, otherwise the client may not have negative consequences from behavior motivating enough to seek therapy). In many cases the therapist must press the client to examine the effects of his or her behavior, but it is important that the judgment be made by the client and not the therapist. According to Glasser, it is important for the client to feel that he is in control of his own life. Planning possible behavior Plan some behavior that is likely to work better. The client is likely to need some suggestions and prompting from the therapist, but it helps if the plan itself comes from the client. It is important that the initial steps be small enough that the client is almost certain to succeed, in order to build confidence. In many cases, the client's problem is the result of a bad relationship with someone, and since the client cannot change anyone else's behavior, the therapist will focus on things the client can do unilaterally. The client may be concerned that the other person will take advantage of this and not reciprocate, but in most cases a change in behavior will ease the tension enough that the