image, the Full File version of SP3 must be installed. Support for Office XP RTM with no service packs installed ended on December 31, 2002. Office XP Service Pack 1 became unsupported on August 21, 2003, and Office XP Service Pack 2 reached end-of-life on March 9, 2005, almost 2 and a half years after it reached general availability. New features User interface Office XP has a streamlined, flatter appearance compared to previous versions of Office. According to Microsoft, this change involved "removing visually competing elements, visually prioritizing items on a page, increasing letter spacing and word spacing for better readability, and defining foreground and background color to bring the most important elements to the front." Smart tags Excel 2002 and Word 2002 introduce smart tags, commands for specific types of text including addresses, calendar dates, personal names, telephone numbers, ticker symbols, or tracking numbers in documents. A smart tag is denoted by a dotted purple underline underneath actionable text in a document; hovering over this text with the mouse cursor displays an icon that presents a list of related commands when invoked with a mouse click or the ++ keyboard shortcut. A ticker symbol smart tag in Excel can present the latest stock information in a cell within a workbook, for example, while a contact name smart tag in a Word document can display options to send an e-mail message to—or schedule a meeting with—that contact. Excel and Word support extensible smart tags that allow developers and organizations to display custom commands related to specific information. The smart tags used by Word are also available in Outlook 2002 if the former is configured as the default e-mail editor. The AutoCorrect and Paste Options commands in previous versions of Office have been updated to include smart tags that are shared among all Office XP programs. The AutoCorrect smart tag provides individual options to revert an automatic correction or to prohibit an automatic correction from occurring in the future, and also provides access to the AutoCorrect Options dialog box. It is represented as a small, blue box when the mouse cursor is positioned over corrected text. The Paste Options smart tag provides options to retain original formatting of content, change the formatting based on the currently active program, or to provide contextually specific characteristics to content after users paste it from the clipboard. After the release of Office XP, Microsoft provided