traveling through the system is used to heat and cool some of New York's most famous addresses, including the United Nations complex, the Empire State Building, and the Metropolitan Museum of Art. Programs and resources ConEd offers a variety of programs and resources for its customers and stakeholders, organized in such categories as, "For Renters", "For Residential Owners", "For Small & Medium Businesses", "For Commercial & Industrial", "Business Partners", "Investors", "Community Affairs", and "Municipalities". Examples of such resources include: CONCERN Program, which offers eligible customers a specially trained representative and advice about government aid programs, safety tips, and ways to save money on one's energy bill Quarterly Billing Plan, which allows senior citizens, whose Con Edison bills are less than $420 a year, to receive bills once every three months (in March, June, September, and December), rather than once a month SPOTLIGHT, Con Edison's newsletter Community partnerships Con Edison contributes substantial funding and volunteer hours to many non-profit organizations and learning centers including New York Botanical Garden, Hudson Valley Groundworks Science Barge, Teatown Reservation, Jay Heritage Center, and the Intrepid Sea, Air & Space Museum. Leadership and associations Timothy P. Cawley, Chairman, president and Chief Executive Officer, Consolidated Edison, Inc. Matt Ketschke, president, Con Edison of New York Robert Sanchez, president and CEO, Orange and Rockland Utilities, Inc. Mark Noyes, president and CEO, Con Edison Energy, Con Edison Development, and Con Edison Solutions Joseph P. Oates, president and CEO, Con Edison Transmission Robert N. Hoglund, senior vice president and chief financial officer Sylvia Dooley, vice president and corporate secretary Nancy Shannon, vice president, Human Resources Joseph Miller, vice president, controller and chief accounting officer Yukari Saegusa, vice president and treasurer Deneen L. Donnley, senior vice president and general counsel Scott Sanders, vice president, Business Finance ConEd Solutions is a member of Real Estate Board of New York. Major accidents and incidents 1977: All of New York City, with the exception of the Rockaways - which get their power from the Long Island Lighting Company (LILCo) - was blacked out overnight on July 13 and 14, due to lightning strikes on a number of sub-stations and the resulting failures of interconnects in the power grid. 1989: A steam pipe explosion in Gramercy Park killed three, injured 24, and required the evacuation of a damaged apartment building due to high levels of asbestos in the air. Workers had failed to drain water