with them through the transfer process, until graduation, and as they move on to grad school. Not only did SUNY Online commit to program pathways for adult learners, but the announcement initiated a merger with Open SUNY. Open SUNY began the process of merging with SUNY Online in the summer of 2020, prior to the departure of Kristina M. Johnson, who announced she would the president of Ohio State University. The merger of services and support was critical during the time of COVID-19 when Governor Andrew Cuomo announced all State University of New York campuses would go remote for the remainder of the spring 2021 semester. During the pandemic, SUNY Online offered coaching support, expanded helpdesk services to SUNY campuses, drop-in hours for students and faculty who required technical assistance, and COVID-19 resources on its COVID-19 response page. References External links Open SUNY SUNY Online - sunyonline.edu Lewin, Tamar. (2013, May 30). "Universities Team with Online Course Provider," The New York Times. New York Times. (2005, July 5). "SUNY To Offer Major Online Degree" State University of New York Distance education institutions based in the United States