commonly termed the "Green Card spam", after the subject line of the postings. Defiant in the face of widespread condemnation, the attorneys claimed their detractors were hypocrites or "zealouts", claimed they had a free speech right to send unwanted commercial messages, and labeled their opponents "anti-commerce radicals". The couple wrote a controversial book entitled How to Make a Fortune on the Information Superhighway. An early example of nonprofit fundraising bulk posting via Usenet also occurred in 1994 on behalf of CitiHope, an NGO attempting to raise funds to rescue children at risk during the Bosnian War. However, as it was a violation of their terms of service, the ISP Panix deleted all of the bulk posts from Usenet, only missing three copies. Within a few years, the focus of spamming (and anti-spam efforts) moved chiefly to email, where it remains today. By 1999, Khan C. Smith, a well known hacker at the time, had begun to commercialize the bulk email industry and rallied thousands into the business by building more friendly bulk email software and providing internet access illegally hacked from major ISPs such as Earthlink and Botnets. By 2009 the majority of spam sent around the World was in the English language; spammers began using automatic translation services to send spam in other languages. In different media Email Email spam, also known as unsolicited bulk email (UBE), or junk mail, is the practice of sending unwanted email messages, frequently with commercial content, in large quantities. Spam in email started to become a problem when the Internet was opened for commercial use in the mid-1990s. It grew exponentially over the following years, and by 2007 it constituted about 80% to 85% of all e-mail, by a conservative estimate. Pressure to make email spam illegal has resulted in legislation in some jurisdictions, but less so in others. The efforts taken by governing bodies, security systems and email service providers seem to be helping to reduce the volume of email spam. According to "2014 Internet Security Threat Report, Volume 19" published by Symantec Corporation, spam volume dropped to 66% of all email traffic. An industry of email address harvesting is dedicated to collecting email addresses and selling compiled databases. Some of these address-harvesting approaches rely on users not reading the fine print of agreements, resulting in their agreeing to send messages indiscriminately to their contacts. This is a common approach in social