Service Systems Engineering (SSE) has to do with the engineering of service systems. Checkland defines a service system as a system which is conceived as serving another system. Most civil infrastructure systems are service systems. Holistic view Systems engineering focuses on analyzing and eliciting customer needs and required functionality early in the development cycle, documenting requirements, then proceeding with design synthesis and system validation while considering the complete problem, the system lifecycle. This includes fully understanding all of the stakeholders involved. Oliver et al. claim that the systems engineering process can be decomposed into a Systems Engineering Technical Process, and a Systems Engineering Management Process. Within Oliver's model, the goal of the Management Process is to organize the technical effort in the lifecycle, while the Technical Process includes assessing available information, defining effectiveness measures, to create a behavior model, create a structure model, perform trade-off analysis, and create sequential build & test plan. Depending on their application, although there are several models that are used in the industry, all of them aim to identify the relation between the various stages mentioned above and incorporate feedback. Examples of such models include the Waterfall model and the VEE model (also called the V model). Interdisciplinary field System development often requires contribution from diverse technical disciplines. By providing a systems (holistic) view of the development effort, systems engineering helps mold all the technical contributors into a unified team effort, forming a structured development process that proceeds from concept to production to operation and, in some cases, to termination and disposal. In an acquisition, the holistic integrative discipline combines contributions and balances tradeoffs among cost, schedule, and performance while maintaining an acceptable level of risk covering the entire life cycle of the item. This perspective is often replicated in educational programs, in that systems engineering courses are taught by faculty from other engineering departments, which helps create an interdisciplinary environment. Managing complexity The need for systems engineering arose with the increase in complexity of systems and projects, in turn exponentially increasing the possibility of component friction, and therefore the unreliability of the design. When speaking in this context, complexity incorporates not only engineering systems, but also the logical human organization of data. At the same time, a system can become more complex due to an increase in size as well as with an increase in the amount of data, variables, or the number of