help combat transportation challenges arising from MBTA shutdowns. Blue Cross has also donated $10,000 to the Bluebikes Income-Eligibility Program to increase affordability. Other discounts Bluebikes provided free trips with one-time use codes to travel to polling places in 2020 and COVID-19 vaccination sites in 2021. On each Monday of August 2021, Bluebikes offered complimentary Adventure Passes as a part of their celebration for National Wellness Month. The campaign, titled "Mindful Mondays", was sponsored by Blue Cross Blue Shield. Various companies and colleges, including Massachusetts Institute of Technology, Boston University, Emerson College, Harvard University, and Tufts University, have enrolled in the Bluebikes Corporate Partner Program. This allows individuals of those organizations to enroll in a Bluebikes membership at a discounted rate, subsidized by their respective company. Bike Angels rewards program Similar to the bike sharing systems of New York City and Washington D.C., Bluebikes also offers a rewards system to incentivize renters to move bikes to certain docks. This is set up to alleviate the company's amount of transportation work. A renter receives points when they bring a bike to a sparsely populated dock or take a bike out of a full dock. The points are updated every fifteen minutes and vary depending on the severity of excess supply or demand. Rewards include free adventure passes for friends, membership extensions, and gift cards. Criticism Bluebikes renters have complained on Tripadvisor, Reddit, Yelp, and various other sites that they have found the service to be unsatisfactory. Customers have criticized Bluebikes for equipment shortcomings - unsuccessful bike docks, old stations and heavy bikes, and adjustable seats falling mid-ride. The technology is reported to occasionally fail, with invalid codes and incorrect charges made to bank accounts. Regarding the physical accessibility, some users are unhappy with their experience of bikes being unavailable at certain stations, and conversely, being unable to find an available dock in order to return the bike. See also Cycling in Boston List of bicycle sharing systems Citi Bike References External links 2011 establishments in Massachusetts Community bicycle programs Transportation in Boston Bicycle sharing in the United States