2.3 "Gingerbread" would be made. In July 2011, it was revealed that an official update was finished and would be available onwards from 20 July 2011, via the means of the over-the-air programming. However, to date, many customers have never received the update, and T-Mobile support representatives on Twitter suggested in October 2011 that the OTA update is no longer available as T-Mobile is working on further improvements before making the update available again. No clarification is ever given on the exact reasons why the update is no longer available, or why it was pulled out, or what further improvements are required to be completed before it would be available again. Moreover, there is no option within the interface that allows you to check for updates. Although the update is offered in some T-Mobile retail stores through an in-store microSD card update, such procedure represents a significant inconvenience to the customers, as it requires finding a T-Mobile store which offers the update, planning an hour-long visit to the store, and having a fully charged battery prior to the visit. As such, T-Mobile users still don't have any means to perform a supported and official update from 2.2 to 2.3 at their convenience at home. According to a Tmobile Support post on December 19, 2011, beginning December 20, 2011 T-Mobile will start an over-the-air (OTA) update for the T-Mobile myTouch 4G. This update is to Android 2.3.4 / Software version 2.32.531.1. The OTA roll-out will complete by January 23, 2012. Users that have received the 2.3+ system update are able to manually check for system updates via the settings menu. However, according to a Tmobile support post on January 25, 2012, the OTA update was "paused for customers whose devices are currently on Android 2.2. HTC has stated they paused the update to improve the update utility." These customers "[c]annot download the update manually, nor receive it as an OTA. T-Mobile does not know when the update will resume." Notes References External links Android (operating system) devices HTC mobile phones MyTouch Mobile phones introduced in 2010 Smartphones