report; explain how you are going about this process; conduct a sweeping internal investigation of your enforcement and consumer safety policies; and institute changes that will continue to keep unsafe products off your platform." Earlier in the same month, senators Blumenthal and Menendez had sent Bezos a letter about the BuzzFeed report. In December 2019, The Wall Street Journal reported that some people were literally retrieving trash out of dumpsters and selling it as new products on Amazon. The reporters ran an experiment and determined that it was easy for a seller to set up an account and sell cleaned up junk as new products. In addition to trash, sellers were obtaining inventory from clearance bins, thrift stores, and pawn shops. In August 2020, an appeals court in California ruled that Amazon can be held liable for unsafe products sold on its website. A Californian had bought a replacement laptop battery that caught fire and caused her to sustain third-degree burns. Counterfeit media American copyright lobbyists have accused Amazon of facilitating the sale of unlicensed CDs and DVDs particularly in the Chinese market. The Chinese government has responded by announcing plans to increase regulation of Amazon (along with Apple Inc. and Taobao.com) in relation to Internet copyright infringement issues. Amazon has already had to shut down third party distributors due to pressure from the NCAC (National Copyright Administration of China). Amazon has been caught selling counterfeit books, this being books that closely mimic an authentic edition of a published work, but that were not given permission for publication by the copyright holder. One prominent example is The Sanford Guide to Antimicrobial Therapy, a non-fiction medical book. According to David Streitfeld of The New York Times, "Amazon takes a hands-off approach to what goes on in its bookstore, never checking the authenticity, much less the quality, of what it sells. It does not oversee the sellers who have flocked to its site in any organized way. That has resulted in a kind of lawlessness. Publishers, writers and groups such as the Authors Guild said counterfeiting of books on Amazon had surged. The company has been reactive rather than proactive in dealing with the issue, often taking action only when a buyer complains. Many times, they added, there is nowhere to appeal and their only recourse is to integrate even more closely with Amazon." This was not the first instance of counterfeit