controversial decision. For more background, due to how storage on the HTC Desire HD is partitioned – and the larger size of Android 4.0 – it would require re-partitioning device storage and overwriting user data in order to install this update. While technically advanced users might find this solution acceptable, the majority of customers would not. We also considered ways to reduce the overall size of the software package, but this would impact features and functionality that customers are currently using. Even after installing the update, there were other technical limitations which we felt negatively impacted the user experience. We believe an update should always improve the user experience and carefully evaluate each update based on this criteria. While we are very aware of the disappointment from this decision, we believe the impact to user experience was too great. We recognize this is a change from our previous statement and for that we’re truly sorry. As of September 2012, several community builds (ROMs) of ICS have been released for the device, such as Team Blackout's ICS Incredible (based on the official ICS build for the HTC's Incredible S), AOSPx, and Ice Cold Sandwich. As of October 2013, several community Android ROMs of Jelly Bean (versions 4.1, 4.2.2 and 4.3.1) have been released for the device, such as JellyTime (compiled from CyanogenMod 10) and codefireX builds. Variants There are multiple variants of the Desire HD in the USA. AT&T Mobility in the US has a variant of the HD called the HTC Inspire 4G, one of AT&T's first 4G HSPA+ devices. Verizon Wireless has a LTE-enabled variant, the HTC Thunderbolt, which has a slightly modified design which includes a front-facing camera. Reception The HTC Desire HD has received generally positive reviews from critics. CNET UK gave it a 4.5/5 and called the Desire HD the "ultimate smartphone", claiming it is "impressive and monumental". SlashGear praised it as a "thinner, more pocket-friendly handset" than the HTC EVO 4G. Engadget criticised some of the device's build quirks and battery life but gave the phone a score of 7/10. TechRadar praised the device giving it 4.5/5 stars, describing it as "...the very latest in cool smartphone technology that actually works." Gizmodo praised it as "A 720p-Shooting Android Behemoth" though they felt that it was a little too big for comfort. Sales In the UK, Orange, T-Mobile and Vodafone struggled to maintain enough stock to