funding to replicate research related to best-practices, and evidenced based curriculum. 2003: Switchboard becomes the local certified 2-1-1 Provider; later, The Children's Trust funds the 2-1-1 line. 2006: Seniors Never Alone, an in- and out- bound program to ensure the well-being of senior citizens is established. 2008: Switchboard begins to answer 2-1-1 for wireless phone callers in Collier and Monroe Counties. In total, Switchboard answers 183,000 phone calls in 2008. 2009: Named as an official back-up for Lifeline, Switchboard begins to receive suicide-related calls from Spanish callers nationwide and English-speakers from the Southeastern United States, while remaining the Lifeline Center for Miami-Dade callers. Switchboard averages about 1700 suicide-related calls. Also, a special two-year funded project from the Dade Foundation creates BrAIve, a helpline for veterans and active personnel of the Afghanistan and Iraq military arenas and their families. 2016: Switchboard closed and transferred its staff and services to other organizations, such as Jewish Community Services. Vision Switchboard of Miami's vision was "to be the premier organization that provides and connects people with the human services they need." Mission statement The mission statement read "Switchboard of Miami connects all people in need with community resources, provides counseling and empowers individuals 24/7 with just one call." See also 2-1-1 telephone number Crisis hotlines: Criticism and logistical issues References Non-profit organizations based in Florida 501(c)(3) organizations Organizations established in 1968 Medical and health organizations based in Florida Companies based in Miami Crisis hotlines 1968 establishments in Florida Organizations disestablished in 2016 2016 disestablishments in Florida