Abu Hassan Asaari bin Abdullah. SJAM has two main areas of activity, as follows: Operations: SJAM provides volunteer first aid services at events and emergencies. In metropolitan areas, SJAM provides emergency medical assistance service through a combination of paid staff and volunteers. As the service wing of SJAM, the Operations Wing is responsible for the training, development and management of volunteers in first aid and pre-hospital care. The Operations Wing at the National Headquarters is headed by Dato' Yeo Kim Thong, KStJ, Chief-of-Staff (Operations). Training:: SJAM is a leading first aid training provider in Malaysia. The Training Wing offers a wide range of training programme on first aid and advanced topics to the public besides providing technical assistance to support the training and development needs and quality assessments of the Operations Wing. The Training Wing at the National Headquarters is headed by Dr. Ahmad Tajuddin bin Mohamad Nor , OStJ, Chief-of-Staff (Training). The SJAM National Headquarters, in Kuala Lumpur, oversees the activities of SJAM in the whole of Malaysia. The organisation is then divided into 14 States/Region, each having their own State/Regional Headquarters. With the exception of the State of Perlis and Region of Wilayah Persekutuan (Federal Territory, consisting the cities of Kuala Lumpur and Putrajaya), all other states are divided into Areas (each with an Area Headquarters) to smoothen the coordination process amongst Divisions and the State Headquarters due to geographical factors. Grassroots volunteers are grouped into Divisions. With the exception of a handful of paid staff, all other personnel in SJAM, including the principal officers at the National Headquarters, are volunteers. Membership Membership in SJAM is open to all individuals of good character, good physique and medically fit between 17 and 65 years of age. SJAM accepts suitable and interested individuals from all walks of life but passing the Basic First Aid examination is a pre-requisite before an individual is recognised as having attained the minimum competency to be a uniformed volunteer. First aid training and induction courses are provided to all prospective volunteers free of charge. SJAM is led by volunteers appointed to functional roles. While all new volunteers would usually be admitted at the basic rank of Ambulance Member (male) or Nursing Member (female), a higher rank may be subsequently assigned, as appropriate, based on respective functional appointments to describe a formal grade within the organisation conferring authority. Skills Volunteers are provided with progressive training and