customers using OneWorld, a fourfold increase over 2000. The company became publicly listed on September 24, 1997, with vice-president Doug Massingill being promoted to chief executive officer, at an initial price of $23 per share, trading on NASDAQ under the symbol JDEC. By 1998, JD Edwards' revenue was more than $934 million and McVaney decided to retire. Quality control issues with OneWorld Within a year of the release of OneWorld, customers and industry analysts were discussing serious reliability, unpredictability and other bug-related issues. In user group meetings, these issues were raised with JDE management. So serious were these major quality issues with OneWorld that customers began to raise the possibility of class-action lawsuits, leading to McVaney's return from retirement as CEO. At an internal meeting in 2000, McVaney said he had decided to "wait however long it took to have OneWorld 100% reliable" and had thus delayed the release of a new version of OneWorld because he "wasn't going to let it go out on the street until it was ready for prime time." McVaney also encouraged customer feedback by supporting an independent JD Edwards user group called Quest International. After delaying the upgrade for one year and refusing all requests by marketing for what he felt was a premature release, in the fall of 2000 JD Edwards released version B7333, now rebranded as OneWorld Xe. Despite press skepticism, Xe proved to be the most stable release to date and went a long way toward restoring customer confidence. McVaney retired again in January 2002, although remaining a director, and Robert Dutkowsky from Teradyne was appointed as the new president and CEO. Web-based client, continued product evolution After the release of Xe, the product began to go through more broad change and several new versions. A new web-based client, in which the user accesses the JD Edwards software through their web browser, was introduced in 2001. This web-based client was robust enough for customer use and was given application version number 8.10 in 2005. Initial issues with release 8.11 in 2005 lead to a quick service pack to version 8.11 SP1, salvaging the reputation of that product. By 2006, version 8.12 was announced. Throughout the application releases, new releases of system/foundation code called Tools Releases were announced, moving from Tools Release versions 8.94 to 8.95. Tools Release 8.96, along with the application's upgrade to version 8.12, saw the replacement of the