by Telkom as Japati, an acronym for Jaringan Pintar Nasional (National Smart Network). Due to the number's association with adult services (Telkom's dial-up Internet service, Telkomnet Instan at 080989999 being a major exception) premium-rate phone services have come under public scrutiny and regulatory crackdown, most notably in May 2015 following rash of spam text messages enticing mobile phone users to dial them. Japan In Japan, premium rate telephone number service was known as "DIAL Q2" and began with the prefix 0990 followed by six digits. The digit following determined the service class. The prefix 0990-3 was for adult services. The prefixes 0990-5 and 0990-6 were used for other services. To prevent unintentional charges, subscribers may optionally register a four-digit password which is then required when accessing a premium rate service. The DIAL Q2 service ended operations in early 2013. Korea, South Premium rate numbers start with the prefix 060 followed by 7 or 8 digits. Some consumers do not know that numbers starting with 060 are premium rate numbers because 060 is mistaken for one of long-distance area codes in Korea (there are 062, 061 and 063). They call back when they find that they miss a call to their mobile phones from a 060 number ending up paying for just making a call. 1588-#### and 1577-#### are not premium rate numbers per se. They are used by banks, insurance companies, nationwide restaurant chains, consumer electronics companies, online shopping malls and others for customer service and delivery order. In many cases, customers calling them are charged at a long-distance rate without knowing that they are making a long-distance call. Vietnam Premium rate numbers start with 1900; they usually serve call-in customers but in some cases they will also receive premium rate SMS. Taiwan Premium rate numbers start with 0203, 0204 and 0209. Europe In many European countries, such as France, Germany and the United Kingdom, it was common for organisations to operate customer service lines on premium-rate numbers using prefixes that fall outside the scope of the country's premium-rate number regulations. Therefore, in contrast to North America where customer service numbers are typically free of charge to the caller, consumers in Europe often used to pay a premium above the cost of a normal telephone call. The EU Consumer Rights Directive 2011/EU/83, which came into force on 13 June 2014, was intended to eliminate this pricing model, but the law's