common with people under 25. In her 2001 book The Facts on File Dictionary of Clichés, Christina Ammer wrote about the growing usage of "have a good meal" in restaurants. Ammer opined that the phrase "induces teeth-gnashing irritation when voiced by a particularly incompetent waiter". Academic Sandi Mann's interviews found that the British wished and demanded cordiality from service personnel, more than from their coworkers. Israelis, Americans, and Australians, on the other hand, wanted friendliness from both their coworkers and service personnel. Mann explains that the British do not expect a "smiley" display from colleagues because they have more time to build longer-term relationships. Those in the service industry, though, have to become "one-minute friends" each time they interact with customers. In crime On July 14, 1979, the Chicago Tribune published an article titled "This is a holdup; have a nice day" about a Minneapolis robber; while robbing the First Federal Savings & Loan Association of Chicago, the man gave a note to the bank teller that said "Thank you, and have a nice day". On November 3, 2007, two robbers equipped with handguns stole money from a kiosk at a Vale, North Carolina store; the Hickory Daily Record called them "courteous crooks" because after the theft, they told people to "have a nice day". Before the Binghamton shooting on April 3, 2009, the perpetrator sent a rambling diatribe against the police to News 10 Now; the letter concluded with the chilling message "COP BRiNG ABOUT THiS SHOOTiNG COP MUST RESPONSiBLE. AND YOU HAVE A NiCE DAY". In Israel "Have a nice day" is frequently used in the Israeli retail and service industries. Jerry Levin wrote in his 2005 book West Bank Diary: Middle East Violence as Reported by a Former American Hostage about a woman in a coffee shop telling him to "have a nice day" after he purchased a sweet roll and coffee. Levin stated that there is also a "grimmer version of the pervasive pleasantry". After an Israeli soldier destroyed the memory card of Levin's camera, the soldier told him with a jocular smirk, "have a nice day". In 2005, the Mosawa Center for Arab Rights in Israel paid for ads on television and radio stations in Israel. In the television ads, the Arabic phrase for "have a nice day" would flash onto the screen in black letters and on a red background. Immediately following the Arabic