our survey, with a great customer score of 89%. Its boilers also stand the best chance of remaining fault free, compared with the 12 rival gas boiler brands included in our survey." The company has strong connections to the Worcester Warriors Rugby club through Chairman and founder Cecil Duckworth CBE, and that was renewed in 2010 when Worcester, Bosch Group was named as the Warriors new shirt sponsor up to the 2012-13 season. Product portfolio Worcester's product portfolio covers seven technologies: Boilers fired by natural gas, heating oil and liquefied petroleum gas Solar water heating Geothermal heat pumps Air to air heat pumps Air to water heat pumps Worcester's gas, oil and LPG ranges consist of high efficiency regular boilers, combination boilers and system boilers; these are wall-hung, floor-standing or externally sited. Worcester's solar water heating range was released in 2005, with the ground source heat pump range being released in 2007 and the air source heat pump range being released in 2008. Installation Worcester operates a loyalty scheme known as the Worcester Accredited Installer scheme. Worcester Accredited Installers "specialise in Worcester products and can offer extended warranties" and benefit from features such as the online 'Find an Installer' search. Worcester Accredited Installers are experienced in fitting Worcester products but are not employed by Worcester. Worcester specifies that all members of the Worcester Accredited Installer scheme are Gas Safe Registered. Environment 2020 Another notable scheme from Worcester is the Environment 2020 awards, which are "intended to celebrate and promote activities dedicated to conserving the environment for future generations." These consist of a children's art competition, a self-build competition and an installation competition. Once a year the company holds an awards day at Worcester's headquarters in Warndon to present the annual winners with their awards. Relocation plans It has been announced in the local and national press that the company has applied for planning permission to relocate its Warndon headquarters to a new site near junction 6 of the M5. This land is part of the Green Belt. An interview with Paul Middlebrough, leader of the Wychavon District Council in the Worcester News provided some support for the proposed move; "Strategically, Wychavon recognises the absolute necessity to retain Bosch and formulate its expansion in the Worcester area. In this difficult and probably deteriorating time, the fact that Bosch are going to expand is good for everybody. The proposal will provide opportunities