suspended (with full pay) and its chairwoman, Toni Brisby, resigned. On 15 May 2009, Yeates resigned. Prime Minister Gordon Brown and Health Secretary Alan Johnson apologised to those who suffered at the hospital. In response to the scandal, the mortality rates of all National Health Service hospitals have been made accessible on a website. Cynthia Bower, who was from 2006 chief executive of NHS West Midlands, was recruited to run the Care Quality Commission quango in March 2009, a move which was criticised. On 21 July 2009, the Secretary of State for Health, Andy Burnham, announced a further independent inquiry into care provided by Mid Staffordshire Foundation Trust. The generally critical inquiry report was published on 24 February 2010. The report made 18 local and national recommendations, including that the regulator, Monitor, de-authorise the foundation trust. In February 2010, Burnham agreed to a further independent inquiry of the commissioning, supervisory and regulatory bodies for foundation trusts. As early as October 2010, compensation payments averaging £11,000 were paid to some of the families involved. Public inquiry The revelations of the neglect to patients at Stafford hospital were widely considered to be deeply shocking by all sections of the mainstream UK press; for example, patients were left in their own urine by nurses. In June 2010, the Cameron–Clegg coalition announced that a full public inquiry would be held. The inquiry began on 8 November 2010, chaired by Robert Francis QC, who had chaired the fourth inquiry which he had criticised for its narrow remit. The inquiry considered more than a million pages of previous evidence as well as hearing from witnesses. Former chief executive Martin Yeates, who "resigned with a pay-off of more than £400,000 and a £1 million pension pot", escaped cross-examination at the inquiry due to self-reported ill-health "with post-traumatic stress disorder, a condition often associated with soldiers returning from war zones" but did participate with a written statement. Helene Donnelly, a nurse at the hospital, complained that the two Sisters running the department had told staff to lie about waiting times. The Sisters were suspended and Helene was harassed. She subsequently gave evidence to the Francis inquiry and was later appointed ambassador for cultural change at Staffordshire and Stoke-on-Trent Partnership NHS Trust. The final report of the Francis inquiry was published on 6 February 2013, making 290 recommendations. Academics at the University of Oxford and King's College London have