is reaching out to the high percentage of Catholics in the diocese, who for whatever reasons, no longer attend mass. One of the major concerns that the synod focused on was the decline in mass attendance and sacramental reception as well as the need to bolster Catholic schools due to declining enrollment. In April 2019, Fairfield University's Murphy Center in Fairfield, Connecticut, awarded Caggiano the "Bowler Award". In November 2019, Caggiano was elected to the board of Catholic Relief Services and then named to a three-year term as its chair. Of that appointment, Caggiano said in a statement issued on November 25, 2019 that it was an honor for him to lead an organization dedicated to people "who don't have enough to eat or a place to sleep because of entrenched poverty". In 2018, Caggiano announced that liturgical norms and regulations in the diocese would be revised over the next four-year period as a result of discussions from the diocesan synod. Caggiano said on October 1, 2018, that these newer regulations would "allow us to pray effectively and reverently as a Church" and would be the newest norms implemented since 1983. During the COVID-19 pandemic in 2020, Caggiano issued directives to cease public masses on a temporary basis and would go on to livestream his masses for people to virtually participate in. Caggiano reasoned that closing churches was per "our common moral obligation to protect human life" and reduce transmission in the virus. Additionally, he noted in a Facebook post that suspending all public masses was important for community safety, and was in accordance to "the central Catholic belief in the sanctity of every human life". However, the diocese also announced that one particular format for the mass in person would be arranged to social distancing norms for only 50 people while others can participate via their car in parking lots, still socially distant in the case of an emergency. Caggiano later announced an easing in restrictions on mass attendance based on a reopening process in conjunction with steps taken by neighboring dioceses. In order to evangelize on a broader level (per one of his pastoral commitments upon his installation), Caggiano maintains a Facebook and Twitter account where he publishes small reflections updated regularly. In June 2021, Caggiano announced the formation and development of a national catechetical institute. The initiative is to include Hispanic inculturation. The virtual launch was set