IT Services (CITIServ) program consolidates the City's more than 50 separate data centers into a modern, unified, shared services environment. This "cloud computing" solution generates approximately $100 million in cost savings and avoidance for taxpayers over the duration of the 5-year program. Executive Order 140 of 2010 In October 2010, Mayor Bloomberg signed Executive Order 140 giving DoITT the responsibility and authority for planning and executing New York City's IT infrastructure consolidation and working across City IT departments to establish standards and guidelines to better enable New York City to operate as a unified IT enterprise rather than a collection of individual departments. Citywide Software License Agreements In 2010, Commissioner Carole Post led negotiations for a citywide licensing agreement with Microsoft which leverages the City's buying power on behalf of all city agencies. This agreement consolidates dozens of disparate licensing agreements across the City into one and provides more than 100,000 City employees with computing power. It is projected to save New York City's taxpayers an estimated $50 million over five years. In 2010, Post completed negotiations with McAfee to procure enterprise workstation security software and services for a five-year term, achieving an estimated savings of $18 million over that period. This agreement also makes a wide array of security services and features accessible to every City agency - including several network monitoring tools that have never been made available before. Telecommunications Franchise NYC's DoITT also manages telecommunications franchises for New York City, including cable television, public pay telephones, mobile telecommunications, and local high capacity telecommunications. A franchise is a contract entered into by the City with a private entity to provide a public service using the City's streets and such facilities. Telecommunications franchises allow the installation and maintenance of wire, cable, optical fiber, conduit, antennae, and other structures on, over, and under City streets to transmit video, voice, and data. In Fiscal Year 2013, the City collected $8,076,089 in franchise fees. Current Cable/Telecommunications/Information franchisee's include: Altice USA Spectrum Stealth Communications Verizon 3-1-1 Since March 2003 New York City has operated a single 24-hour phone number for government information and non-emergency services. The number, 3-1-1, is toll-free from any phone in the city. The services provided by 3-1-1 have gradually expanded since its start, including information on hundreds of City services, agencies, and events. New Yorkers call 3-1-1 for recycling schedules, complaints about garbage pick-up, street parking rules, noise complaints,