the number of obstructed views from center field in the process. The Yankee Stadium staff was also criticized for an incident during a May 4, 2009 game, which was interrupted by a rain delay. Fans were told by some staff members that the game was unlikely to resume and consequently, many fans exited the stadium, only for the game to eventually resume play. The fans that left the ballpark were not permitted to re-enter, per the stadium's re-entry policy, and many subsequently got into arguments with stadium personnel. In response to the backlash the Yankees received for the incident, the staff members were required to sign a gag order preventing them from speaking to media, but they did indicate that communication for rain delays would be improved. Late in the stadium's first season, cracks were seen on the concrete ramps of the Stadium. The Yankees are trying to determine whether there was something wrong with the concrete, or the ramps' installation or design. The company involved in inspecting the concrete was indicted on charges that its employees either faked or failed to perform some required tests and falsified the results of others. The stadium has also been criticized for its lack of fan noise. During a Sunday Night Baseball telecast in 2012, commentator and former Red Sox manager Terry Francona spoke about the different atmospheres in the old and new stadiums saying that "As a visiting team, especially for the Red Sox, by the time the (national) anthem was over, you couldn't wait to get back in the dugout. Now (there is) a little different (kind) of fan sitting around down there by the dugout." Games at the new stadium do not feature the same deafening crowd moments and often sound eerily silent. The lack of fan noise was noticeable in the 2012 playoffs as well, with thousands of unsold seats for Game 5 of the ALDS and Games 1 and 2 of the ALCS. "This is a very easy place to play now," said Quintin Berry of the Detroit Tigers, the Yankees' ALCS opponents. "Coming from Oakland, the fans there were so rowdy. It was easier to come here." In his autobiography The Closer, the Yankees' longtime relief pitcher Mariano Rivera wrote about the new stadium's atmosphere: "It doesn't hold noise, or home-team fervor, anywhere near the way the old place did. The old Stadium was our 10th man—a