its hardware and software product lines including CT Connect. As with the transition from Digital Equipment to Dialogic, most of the CT Connect business and technical team remained after the acquisition and product development and sales continued. CT Connect was renamed Intel NetMerge Call Processing Software to conform to Intel product naming conventions but remained the same product under the skin. The late 1990s saw the rising popularity of Voice over Internet Protocol (VoIP) telephony. Realizing that CTI would be as important with VoIP as it had with traditional telephony, the CT Connect team enhanced CT Connect to support application control of VoIP voice calls. Intel was issued 11 US patents related to this work. CT Connect Acquired By Envox Worldwide Intel sold the product line to Envox Worldwide in 2005. As before, much of the technical team continued with the product during the transition. Envox restored the product name to CT Connect and continues to market it. Syntellect, Inc. acquires Envox On October 20, 2008, Envox was acquired by Syntellect, Inc. Syntellect is a call center focused software company headquartered in Phoenix, Arizona. References For a detailed explanation of client-server CTI technology and CTI software including the role of CT Connect, see Margulies, E., (1997). Client Server Computer Telephony. Lawrence: CMP Books. . For another detailed explanation of CT Connect's client-server architecture and its ability to support multiple CTI APIs, see Carden, C., (1997). Understanding Computer Telephony: How To Voice Enable Databases From PCs to LANs to Mainframes, New York: Flatiron Publishing (now Elsevier Science Ltd.). . Grigonis, Richard, (2000). Computer Telephony Encyclopedia, Gilroy, CA: CMP Books. . Newton, Harry, (2008). Newton's Telecom Dictionary, New York: Flatiron Publishing. . Telephone service enhanced features