the original parking lot, and acquired surrounding properties were earmarked to become part of the Disneyland Resort. At that time, the property saw the addition of the Disney California Adventure theme park, a shopping, dining and entertainment complex named Downtown Disney, a remodeled Disneyland Hotel, the construction of Disney's Grand Californian Hotel & Spa, and the acquisition and re-branding of the Pan Pacific Hotel as Disney's Paradise Pier Hotel. The park was renamed "Disneyland Park" to distinguish it from the larger complex under construction. Because the existing parking lot (south of Disneyland) was repurposed by these projects, the six-level, 10,250-space Mickey and Friends parking structure was constructed in the northwest corner. Upon completion in 2000, it was the largest parking structure in the United States. The park's management team during the mid-1990s was a source of controversy among fans and employees. In an effort to boost profits, various changes were begun by then-executives Cynthia Harriss and Paul Pressler. While their initiatives provided a short-term increase in shareholder returns, they drew widespread criticism for their lack of foresight. The retail backgrounds of Harriss and Pressler led to a gradual shift in Disneyland's focus from attractions to merchandising. Outside consultants McKinsey & Company were brought in to help streamline operations, resulting in many changes and cutbacks. After nearly a decade of deferred maintenance, the original park was showing signs of neglect. Fans of the park decried the perceived decline in customer value and park quality and rallied for the dismissal of the management team. 21st century Matt Ouimet, the former president of the Disney Cruise Line, was promoted to assume leadership of the Disneyland Resort in late 2003. Shortly afterward, he selected Greg Emmer as Senior Vice President of Operations. Emmer was a long-time Disney cast member who had worked at Disneyland in his youth prior to moving to Florida and held multiple executive leadership positions at the Walt Disney World Resort. Ouimet quickly set about reversing certain trends, especially concerning cosmetic maintenance and a return to the original infrastructure maintenance schedule, in hopes of restoring Disneyland's former safety record. Similarly to Disney himself, Ouimet and Emmer could often be seen walking the park during business hours with members of their respective staff, wearing cast member name badges, standing in line for attractions, and welcoming guests' comments. In July 2006, Ouimet left The Walt Disney Company to become president of Starwood. Soon