Bernard (Ed Helms) is back after several weeks in anger management training, determined to make a fresh start with his co-workers. His attempts to go by the name Drew are unsuccessful, and Dwight Schrute (Rainn Wilson) decides to shun Andy for three years, although he often "unshuns" him to inform him of Michael's plans. Production "Safety Training" was the second episode of the series directed by Harold Ramis. Ramis had previously directed the episode "A Benihana Christmas" earlier in the third season. The episode was the sixth of the series written by B. J. Novak. Novak also acts in the show as Ryan Howard. Brian Baumgartner, who portrays accountant Kevin Malone, stated that while director Harold Ramis didn't make any major changes in the script of "Safety Training", his input changed other points of the script. Baumgartner said that "...our structure and how the show is written is all there and pretty much doesn't change. Harold (Ramis) might have ideas or specific changes that would change a moment." The hand movement used by Dwight Schrute to "shun", and then "un-shun" Andy Bernard was improvised by Rainn Wilson. Reception "Safety Training" received a 4.1/11 in the Nielsen ratings among people ages 18–49, meaning that 4.1 percent of all people 18–49 watched the episode, and 11 percent of all people 18–49 watching TV at the time viewed the episode. "Safety Training" received 7.7 million viewers overall. The episode was almost universally praised by critics. Abby West of Entertainment Weekly complimented the writing of B.J. Novak in the episode, saying that "This was another gem... [Novak] kept a very nice light touch on the whole love triangle thing, only giving us that one wonderfully uncomfortable moment at Pam's desk when they were betting on how many jelly beans were in the container." IGN's Brian Zoromski rated it 10 out of 10, making it one of only two third-season episodes he deemed a "masterpiece". He stated that "Another truly brilliant episode of The Office aired this week, with more humor packed into the half-hour than you get in many feature-length comedies." Zoromski also praised the acting by minor characters, such as Creed Bratton and Mindy Kaling, who portrays customer service representative Kelly Kapoor. BuddyTV Senior Writer Oscar Dahl stated that "What can you say? The Office is, if anything, only getting better. Last week's super-sized episode was absolutely spectacular, but tonight's might have been