of Management, was appointed Interim President and CEO, dividing his time between ProLiteracy and Full Suspension Marketing, a small, Utah-based startup and marketing agency he founded in 2007. The ProLiteracy Board of Directors then "formed a search committee for a new president and CEO," said Morgan, concluding that "sometimes it happens quickly, other times it may take some time, depending on who you talk to". The organization was forced to develop a new strategic plan in 2013. Despite raising over $1 million in charitable donations to refurbish ProLiteracy's new headquarters in the midst of the crisis, it faced a shortfall of $1.2 million in 2013, receiving a 1-star rating on Charity Navigator following nearly a decade of fluctuating between 1- and 3-stars, which had prompted Harvey's 2010 public criticism of the charity watchdog as an "imperfect way to assess". During the following fiscal year, ProLiteracy downsized considerably, laying off several of its full-time staff and shutting down budding investments into the local Syracuse, NY community. Furthermore, ProLiteracy reduced its international involvement from 30 to 20 countries. In effect, ProLiteracy ended its 2014 fiscal year with $3 million in revenues less expenses and nearly double their net assets, from $3.3 to $6.3 million. The search committee dissolved, as did Morgan's marketing agency, and he remains President and CEO to this day. In 2017, ProLiteracy was awarded its first 4-star rating from Charity Navigator, a composite of a 3-star rating in financial health and 4-star rating in accountability and transparency. Awards In 2019, ProLiteracy was named a Tier 2 Winner for the Barbara Bush Foundation Xprize Award. Presented by the Dollar General Literacy Foundation in the Communities Competition. In 2019, Proliteracy Worldwide received the 2019 Library of Congress Literacy Awards David M. Rubenstein Prize (US$150,000). In 2018, the Library of Congress named ProLiteracy as an Honoree in the Adult Literacy Program category for the 2018 Literacy Awards. In 2016, Syracuse University awarded ProLiteracy Worldwide with the Community Partner Award from the Chancellor’s Award for Public Engagement and Scholarship. In 2015, CenterState CEO of Syracuse presented ProLiteracy with the 2015 Community Visionary Award. References External links ProLiteracy New Readers Press BBB Wise Giving Alliance Report: ProLiteracy Worldwide GuideStar Basic Report: ProLiteracy Worldwide (registration required) Organizations promoting literacy Non-profit organizations based in New York (state) Volunteer efforts in Syracuse, New York