content On 4 April 2012, Slingshot was the first ISP in New Zealand to un-meter Quickflix content. This meant that customers streaming content via Quickflix.co.nz were not charged for the data usage on their Slingshot account.This was followed shortly afterwards by Slingshot un-metering all streaming content on iSKY and eventually IGLOO. This allowed customers to stream as much of the media catalogue from these providers without the concern of data usage.In June 2013, SKY TV made some network changes to improve the viewing experience for on-demand customers when video streaming. This change to how SKY TV hosts content in NZ meant that all internet providers in NZ (including Slingshot) were no longer able to un-meter content from iSKY or IGLOO. Subscription TV – IGLOOOn 17 April 2013, Slingshot launched a new product called the "IGLOO Home bundle". This further increased Slingshot "Whole of Household" product offering and provided customers with a full communications package. Global ModeOn 19 June 2013, Slingshot launched a free add-on to all of its Broadband plans called "Global Mode". Global Mode lets overseas visitors to New Zealand enjoy some of their favourite international web services from the convenience of a Slingshot Broadband connection. This is known as place-shifting.New Zealand has a rather tarnished reputation of being an "Internet Backwater" and Global Mode helps combat this by allowing visitors to continue accessing some of their favourite sites while in the country and on a Slingshot connection.Global Mode has received a significant amount of media attention since launch, with feature stories in the NZ Herald, TV3 News, NBR, Wall Street Journal and the BRW. In 2015, Global Mode ceased and Netflix and Hulu among other geo-blocked internet sites became geo-blocked again. Market Position Slingshot is the third largest ISP in New Zealand. As of 2015, it has 16% of the residential market. Criticism On 15 August 2008, Slingshot came under criticism from the public and the media about a problem with their web cache. The cache, set up to solve a known problem with YouTube, caused private information of customers to be shared among other customers. The error caused users logging into websites such as Gmail, Facebook, Bebo and TradeMe to be given access to the accounts of other Slingshot customers who were using those websites at the same time, instead of their own accounts. Similar incidents occurred with Slingshot in September 2007 and May 2008 In December